Experience Ophthalmic Technician - COA Certification Preferred

Job Overview
We are seeking a dedicated and detail-oriented experienced Ophthalmic Technician to join our team. The ideal candidate will play a crucial role in assisting ophthalmologists with patient care and ensuring a smooth workflow within the practice. This position requires strong interpersonal skills and a commitment to providing excellent patient service in a clinical environment.

Duties

• Informing patients of the purpose of all tests and procedures performed and how they will be affected during the tests
• Obtaining patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications
• Performing accurate and consistent documentation and measurement tasks to include: Performing OCTs, IOL Master, Topography/Topographer, Fundus photos on an optos camera, HFA testing, Pachymetry
• Performing refractions
• Goldmann tonometry/Icare
• Neutralizing glasses prescription
• Scribing/accurately documentation exam
• Submitting refills of medications
• Submitting prior authorizations for medications
• Assisting in minor surgeries if needed by MD
• Sterilizing instruments
• Cleaning, stocking, opening/closing of exam and work up rooms
• Maintaining clean work area and patient areas
• Helping and answering questions of other staff members
• Disposing of biohazard waste and sharps
• Using paper and electronic medical records systems
• Determining which patient should be next to be taken from the waiting room and to have testing initiated. Escort all patients from the waiting room for the data collection. Following testing, advise the patient as to who will see them next and make them comfortable during the wait.
• Maintaining a smooth flow of patients to the physician, altering the test sequence as required
• Communicating with coworkers to facilitate proper patient flow
• Checking calibration of equipment, performing quality checks, and make adjustments or calls for service as necessary

Skills  & Qualifications

• High school diploma or equivalent (required)
• At least 3+ years of Ophthalmology experience
• Certified Ophthalmic Assistant (COA) designation (preferred)
• Excellent communication and customer service skills
• Willingness to learn all aspects of the above job description, including Testing equipment
• Basic skills and understanding of: Anatomy, Medical terminology specific to ophthalmology (QD, BID, OD, OS, OU, Etc), OCT, HVF, Optos, AR, reading glasses, Knowledge of EMR systems
• Willingness to travel to all office locations (Albany, Clifton Park and Troy)

Join our team as an Ophthalmic Technician and contribute to providing exceptional eye care services while growing your skills in a supportive environment.