Medical Case Manager - Workers' Compensation

JOB SUMMARY

As a Field Medical Case Manager at ForzaCare, you’ll help injured workers navigate their recovery and return to work. You’ll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors with prior experience working in a role where the primary responsibility was coordinating medical care and case management for individuals with active workers’ compensation claims.

KEY RESPONSIBILITIES

Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members.

QUALIFICATIONS

Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state‑specific licensure and certification requirements. A minimum of 2 years of experience in workers’ compensation case management AND 2 years of other case management experience is required. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: Motivated – You take pride in exceeding goals and continuously improving. Organized – You can manage a fast‑paced workload and multiple priorities with ease. Collaborative – You communicate clearly and work well with diverse teams and stakeholders. Committed – You uphold ForzaCare's mission to deliver high‑quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. #J-18808-Ljbffr EmergencyMD