Restaurant Server

Server Position at Four Seasons Hotel MinneapolisFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.The Four Seasons Hotel Minneapolis seeks a Server to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.About the Restaurant - Riva/Nordic VillageOur Riva/Nordic Village restaurant is a seasonal outlet operating as Riva Terrace Restaurant & Bar in the spring and summer months and Nordic Village during the late fall and winter months. Season-to-season, this restaurant is operated by the same passionate team, out of the same remarkable space, but offers uniquely different dining experiences reflective of the beloved change of seasons in Minnesota.About the RoleBasic Purpose: Servers will be responsible for creating a memorable dining experience for guests and residents, providing exceptional and anticipatory service while showcasing a knowledgeable understanding of the menu and preparation methods.What You Will DoTake guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation methodsCommunicate guest orders including any special needs or requests to the kitchen and bar using the hotel's point-of-sales system; coordinate food and beverage timingsCheck completed kitchen orders with the guest's original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food qualityAnticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requestsRead each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alikeProperly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary mealsBreakdown, clean and set-up of tables and chairsWork harmoniously and professionally with co-workers and supervisorsAssists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when neededWhat You BringExperience working a minimum of 2-3 years in Food & Beverage and previous experience as a serverThrive working in a fast paced, and large team environmentAbility to be standing for up to 8 hours a day and ability to lift up to 50lbsKnowledge of Minneapolis and surrounding areas, highly desirable, however not requiredPreferred experience in a luxury hotel or resortMust be flexible with schedule - Able to work weekdays, weekends, and holidays shiftsAbility to carry and balance a trayAbility to accurately process cash and credit card transactionsAbility to multi-task in a high volume and demanding environmentStrong problem-solving skills, ability to handle difficult situations and guestsReading, writing and oral proficiency in the English languageTIPS and ServSafe certifiedWhat We OfferWe care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:Wage: $16.37 per hour + tipsComprehensive health and vision insuranceDiscovery nights at Four Seasons Properties around the globeHoliday and vacation payDaily meals inspired by award-winning chefsUniforms and uniform careSick pay, disability coverage and life insuranceWe also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:Parking discountsStaff lounge and cafeteria space with city viewUp to eight weeks of parental leave payFur baby insurance401(k) retirement planDiscounted accommodations at Four Seasons properties worldwideDental coverage available at a discounted rate