Assistant Wellness Director

Assistant Wellness DirectorWhere wellness meets wow. If you love people, thrive in a fast-paced environment, and get a thrill out of helping a team shine, you're going to love life at Massage Heights. Our purpose is simple: Elevate the Lives of the People We Touch—and that includes our team. We're looking for an Assistant Wellness Director who's ready to jump in, lead with heart, and help create the kind of guest experience people rave about. You'll partner closely with the Retreat Director to keep the Retreat running smoothly, the team inspired, and the vibe positive and professional. If you're ambitious, sales-savvy, and the kind of person who naturally lifts others up, this role is your next step.Why You'll Love Being HereCareer growth that actually happensLeadership training that builds real leadersBeautiful, serene Retreat environmentsEmployee discounts on services & retailSupport through the Massage Heights Family FundA modern digital workspaceCompetitive pay + commission + bonus opportunitiesYour Schedule6–8 hour shiftsDays, evenings, weekends, and holidaysA mix of day, evening and weekend shiftsWhat You'll Be DoingPartner with the Retreat Director to oversee daily operations, revenue goals, and inventoryRecruit, hire, train, and develop a high-performing teamLead front desk training with coaching, role-playing, and membership-focused sales supportBuild schedules that keep the Retreat hummingSet and achieve team and individual goalsCreate a culture where exceptional guest service is the standardStrengthen guest loyalty by delivering a 5 Star experience every timeWhat You BringAt least 1 year of sales or retail management experienceStrong leadership, communication, and organizational skillsExperience coaching, training, and navigating conflictComfort with computers and standard softwareBasic business math skillsA self-starter mindset and a passion for peopleBonus PointsExperience with Zenoti or similar spa POS systemsFamiliarity with massage, skincare, or spa environmentsExperience working within a franchise modelWho We AreMassage Heights/ Heights Wellness is a U.S. and Canadian franchise dedicated to creating Retreats where people feel valued, supported, and inspired. Our locally owned locations offer therapeutic massage and skincare services in beautiful, calming environments. We're committed to helping our Members, guests, and team members live healthier, more balanced lives.Our ValuesLoyalAuthenticPassionateDiligentCompensation: $17.00 - $20.00 per hour