Senior Project Manager - Prestige Beauty Agency, Fully Remote

PLEASE NOTE - THIS ROLE REQUIRES CLICKUP EXPERTISE.**

LOCATION

Fully remote. Must be based in the states of New York, New Jersey, Connecticut, Illinois, Florida, or California.

ABOUT OGAKI

OGAKI is the social-first agency specializing in social media and influencer marketing for prestige beauty brands such as Laura Mercier, bareMinerals, Sulwhasoo, EltaMD, and Dr. Diamond's Metacine. We have been named the best social media + influencer agency by BeautyMatter, digital agency of the year by PR Net, and one of the top boutique agencies in the US by Business Insider.

As we scale into 2027, we're looking for a Senior Project Manager to run our operations from day one: someone who takes ownership of active projects and makes our systems better as they go.

THE ROLE

This is a primarily internal-facing role: you'll independently run multiple concurrent beauty brand projects and own the operational engine that keeps strategists and creatives in sync with the account team. You'll step into live projects in your first week, with onboarding from our fractional Head of Operations, and run them without day-to-day oversight.

We've built strong operational infrastructure, including ClickUp, workflow frameworks, and custom AI tools. You'll partner with our fractional Head of Operations, who leads tool and AI builds; you own day-to-day operations and process. That means taking full ownership of these systems, pressure-testing them, and bringing us clear recommendations on what to keep, cut, and improve.

WHAT YOU'LL OWN

Operations & Systems (40%)

• Own ClickUp as the single source of truth from day one: maintain boards, build filtered views and dashboards, set up automations, and enforce updates across the team

• Audit our existing workflows, project charters, and documentation, then recommend and implement improvements

• Lead weekly status meetings with the leadership team (15-minute pattern-spotting check-ins)

• Act as the "living playbook": the go-to reference when the team asks "how do we handle X?"

• Keep documentation in Google Drive current, and retire or rebuild processes that no longer serve the team

• Train new team members and freelancers on our systems and tools

• Identify where AI tools can speed up briefing, documentation, and reporting, and roll them out with the team (custom builds are handled by our Head of Operations).

Cross-Functional Delivery (40%)

• Independently manage 5+ beauty brand projects with overlapping timelines

• Coordinate 8+ team members, including designers, video editors, content creators, strategists, and copywriters

• Translate client feedback and strategist concepts into clear, actionable creative briefs

• Run seamless handoffs between strategy, creative, and social teams

• Assess and manage change requests end to end: evaluate scope, timeline, and strategic fit, make the call, and escalate only when a decision is truly strategic or affects budget

• Own deadlines across all projects, keeping the internal team informed on status and risks

• Serve as a trusted day-to-day partner to the account team

Capacity & Resource Management (20%)

• Partner with the Head of Social on team bandwidth across all active projects

• Match specialists to projects based on skills, capacity, and client requirements

• Flag capacity constraints early and propose solutions before they become missed deadlines

• Maintain real-time clarity on who's working on what, when, and what's coming next

WHAT SUCCESS LOOKS LIKE

After 30 Days

• You're running active client projects independently

• You've met every team member and know who owns what

• You've audited our ClickUp setup, workflows, and documentation

• You've presented leadership with an initial set of process optimization recommendations, prioritized by impact

After 60 Days

• You're leading weekly status meetings with leadership

• You've implemented your first process improvements

• Creatives report feeling well-briefed and clear on deliverables

• Deadlines are consistently being met across the team

• ClickUp is consistently current, and the team relies on it without reminders

After 90 Days

• You're making confident calls on change requests, escalating only when truly strategic

• Leadership sees measurable improvement in communication clarity, handoff smoothness, and deadline visibility

• You're anticipating capacity and timeline problems before they reach leadership

After 6 Months

• You've implemented at least 3 meaningful process improvements

• The team proactively references your ClickUp boards and documentation

• Systems are evolving based on your insights, not just being maintained

After 1 Year

• You're the operational authority: the team comes to you first for process questions

• The account team trusts you as the "make it happen" partner

MUST-HAVE QUALIFICATIONS

Experience

• 8+ years in project or program management, with at least 3 years at a social media, digital, or creative agency

• Proven track record independently running 5+ concurrent client projects with minimal oversight

• Experience coordinating cross-functional creative teams (designers, video editors, copywriters, creators) across multiple specialties at once

• Demonstrated history of auditing and improving operational processes, with examples you can walk us through

• Beauty, fashion, or lifestyle brand experience strongly preferred (we'll consider CPG or DTC e-commerce)

• Success keeping distributed, remote teams aligned

Technical Competencies

Advanced ClickUp expertise required

2+ years hands-on experience building and administering workspaces, including custom views, dashboards, automations, and templates

• Deep knowledge of social content production workflows

• Google Workspace fluency: Drive, Docs, Sheets, and Calendar for organizational systems

• Exceptional written communication: Slack messages and emails that are clear, concise, and actionable

• Hands-on experience using AI tools for documentation, briefing, or workflow support

Nice to Have

• PMP, Scrum, or similar certification

WHAT WE OFFER

Compensation & Benefits

• Salary: $100k–$130k/year, commensurate with experience

• Medical, vision, and dental insurance

• 401(k)

• Summer Fridays

• Generous PTO program

Work Environment

• Fully remote: based in New York, New Jersey, Connecticut, Illinois, or California

• Modern tools: ClickUp, Google Workspace, Slack, and AI-powered operational tools

• Real influence: your recommendations shape how OGAKI operates as we scale

• Collaborative culture: you'll know everyone personally while working with prestige beauty brands

• No corporate bureaucracy: direct access to the Founder and fast decision-making