Commercial Banking BEC 3

Our client, a leading organization in the financial services industry, is seeking a Commercial Banking BEC 3 to join their team. As a Commercial Banking BEC 3, you will be part of the Procedure Center of Excellence supporting Commercial Banking Operations. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proactive mindset, which will align successfully in the organization.

Job Title: Commercial Banking BEC 3

Location: Minneapolis, MN

What's the Job?

• Lead an evidencebased QA transformation by designing and executing a defensible, repeatable procedure quality methodology aligned to governance standards.
• Evaluate and elevate procedure quality through rigorous assessment against governance requirements and deliver clear, actionable recommendations to improve content integrity and usability.
• Lead AI solution development by driving requirements gathering, testing, and implementation of AIenabled tools that support procedure authoring and objective quality evaluation.
• Facilitate quality assurance (QA) reviews using established quality metrics.
• Partner with document owners, writers, and stakeholders to strengthen documentation quality and consistency.

What's Needed?

• 7+ years of procedure writing experience.
• 2+ years of editorial experience.
• Skilled in writing and applying AI prompts to support procedure writing and quality evaluation.
• Experience within the financial services industry.
• Effective verbal and written communication skills, with the ability to articulate complex material to a diverse audience.

What's in it for me?

• Opportunity to lead innovative quality assurance transformations.
• Engage in cutting-edge AI-enabled solutions development.
• Work with a dynamic and diverse team across multiple locations.
• Potential for extension or conversion to full-time employment.
• Participate in a collaborative environment that values continuous improvement.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.