Customer Service Representative

Job Title

Work hours are 8-5pm with one hour for lunch.

Position Summary

Qualifications:

Education - Years of Related Experience

Minimum - Preferred - Minimum - Preferred

High School Graduate/Equivalent - v - 0 1

Professional Certification - v - 1 3 - v

Technical School/1 Year College - 3 5 - v

Education:

• High school graduate or GED required.

Work experience:

• Minimum of one-three years' experience in a healthcare or clinical setting.

Knowledge:

• Knowledge of clinical terminology, insurance billing, procedural and diagnosis coding, federal and state insurance
• Knowledge of regulations and HIPAA privacy standards is strongly preferred.
• Typing, 10 key, and computer skills required.
• Proficiency in Microsoft Office applications required.
• Acute healthcare knowledge and ability to evaluate clinical data to acquire pre-authorizations and referrals is preferred. Knowledge of third-party reimbursement regulations is preferred.
• Patient Management, Billing and Managed Care system processes competency.
• Understanding of functions and workflow of Clinical/Hospital departments.

Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

• Competitive pay & weekly paychecks
• Health, dental, vision, and life insurance
• 401(k) savings plan
• Awards and recognition programs

About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.