Automotive Service Center Manager

Automotive Service Center Manager

We are seeking a dedicated and experienced Automotive Service Center Manager to lead our service center. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role is crucial in ensuring that our team operates efficiently while maintaining high standards of quality and safety. The Automotive Service Center Manager will oversee daily operations, manage staff, and ensure customer satisfaction through effective communication and problem-solving.

Duties:

• Supervise and manage the sales and service team, providing guidance and support to ensure optimal performance.
• Communicate effectively with customers to understand their needs, provide estimates, and explain services performed.
• Price and sell automotive services while negotiating with customers to close sales effectively.
• Manage inventory control to ensure that necessary parts and supplies are available for service operations.
• Assist in shift management by scheduling staff appropriately to meet service demands.
• Collaborate with the assistant manager to implement strategies for improving service efficiency and customer satisfaction.
• Monitor service quality and address any issues or concerns promptly to maintain high standards.

Experience:

• Proven experience in an automotive service environment, preferably in a managerial role.
• Strong skills in managing teams, including supervising staff and conducting performance evaluations.
• Excellent communication skills, with the ability to negotiate effectively with customers.
• Experience in inventory control practices within an automotive setting.
• Familiarity with automotive repair processes and customer service best practices is highly desirable.

Join our team as an Automotive Service Center Manager where you can make a significant impact on our operations while fostering a positive work environment! Compensation: $80,000.00 - $150,000.00 per year

Let's talk about the SpeeDee Service Difference:

• Local Ownership Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.
• Quality Service SpeeDee was built on a solid commitment to customer service.
• Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.
• Multi-Point Courtesy Check and Service Review Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.
• Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
• Maintenance Records If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.
• Affordable Rates Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
• You Decide It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today no appointment necessary!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.