Sr Mgr- User Experience Design

Job Posting Title: Sr Mgr- User Experience Design – Req ID: 10151053 At Disney Experiences Technology (DXT), our team creates world‑class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end‑to‑end digital and physical Guest experience for all DXT initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney! About The Role & Team Reporting to the Director of User Experience Design, you will serve as a strategic leader responsible for architecting high‑conversion, guest‑centric transactional ecosystems across our domestic and international digital storefronts. You will partner with cross‑functional leadership in Product and Technology to optimize complex commerce funnels and booking engines, ensuring that every digital touchpoint—from discovery to checkout—is both frictionless and magically immersive. As a seasoned design leader, you will drive a data‑informed design culture, leveraging user insights and performance metrics to innovate and scale our global E‑commerce platforms. You will orchestrate teams of designers to deliver exceptionally crafted, secure, and scalable transactional experiences across all screens. Responsibilities Strategic Leadership & Innovation Establish the overall design direction and strategy for enhancing the functionality of user interfaces across the current and future E‑commerce product suite. Define new ways of working and partner with managers to establish processes in emerging spaces. Evaluate team feedback to continuously increase quality and efficiency. Proactively track design trends and emerging technologies to inform strategic decision‑making and drive portfolio‑wide innovation. Representation & Influence Represent the team cross‑functionally with executive leadership across segments, advocating for the team’s identity, visibility, and strategic positioning. Ensure the team is seamlessly connected to other business units, keeping communication flowing and collaboration models clear. Cultivate strong relationships at all levels to drive strategy and innovation, voicing technical and design recommendations that align with project goals for on‑time delivery. Coaching & Team Development Bring coaching and mentorship models to the leads and managers on your team, ensuring a consistent and unified approach to professional development across all career levels. Support the resolution of complex interpersonal issues and team dynamics, using an elevated vantages to provide objective perspectives and resolve problems within the team or with direct partners. Design and maintain feedback mechanisms to ensure a healthy system of checks and balances in management and power dynamics. Resource & Financial Management Oversee team resource strategy and ensure adherence to operating requirements. Contribute to forecasting and accrual processes to maintain financial integrity and support broader organizational objectives. Values & Culture Establish, nurture, and evolve the team’s values and guiding principles to ensure they remain relevant to changing industry and organizational needs. Act as the primary voice for the team’s values, speaking up when those principles are challenged, violated, or obstructed. Education & Qualifications Bachelor’s degree preferred Minimum 10 years of related work experience, with at least 3+ years leading teams Excellent communication and leadership abilities Inclusive culture and diversity champion Leader who motivates and challenges teams and self, sparking creativity Agile environment experience Experience across multiple business areas, able to lead projects and strategic development Portfolio of impactful work (presentation expected) Compensation The hiring range for this position in Glendale, CA is $171,600–$230,100 per year; in Orlando, FL is $163,400–$219,100 per year; and in Seattle, WA is $179,700–$241,000 per year. The base pay takes into account internal equity and may vary by location, qualifications, and experience. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and other benefits.

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