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Customer Service Representative

Leaps & Bounds Plumbing, Heating and Air

Job Description

Job Description

Leaps & Bounds Plumbing, Heating and Air – Lemoyne, PA

Are you friendly, organized, and ready to help customers feel taken care of? Leaps & Bounds Plumbing, Heating and Air is a fast-growing, family-owned HVAC company serving Lemoyne, Camp Hill, Harrisburg, and surrounding areas. We’re looking for a Customer Service Representative (CSR) to join our office team full-time and be the welcoming voice of our company.

Position Details:

  • Hours: Monday–Friday, 8:00 AM – 5:00 PM
  • Location: Lemoyne, PA
  • Type: Full-time, in-office

Responsibilities:

  • Answer incoming calls and schedule appointments for HVAC service and installations
  • Provide exceptional customer support and follow up on service requests
  • Assist with dispatching technicians and updating schedules
  • Process customer information and maintain accurate records
  • Support the office team with administrative tasks

Qualifications:

  • Strong communication and customer service skills
  • Organized, detail-oriented, and able to multitask
  • Basic computer skills (experience with scheduling software is a plus)
  • Previous customer service or office experience preferred
  • Positive attitude and team-player mentality

Why Work With Us:

  • Competitive pay with opportunities for growth
  • Supportive, family-oriented team environment
  • Be part of a growing local company making a big impact
  • Paid time off and other benefits (discussed at interview)

Apply today and join a team that takes pride in delivering comfort and reliability to our customers!

Vacancy posted 10 days ago
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