Crew Member

Job Description

Job Description

Dunkin’ Crew Member – Delivering Great Coffee & Fast Service

Position: Crew Member

Company: Sizzling Platter LLC

Location: Pharr , TX

Job Type: Full-Time / Part-Time

About Us

At Dunkin’, we keep America running.

We are committed to serving great coffee, fresh food, and fast, friendly service. Our team members are at the heart of creating a consistent and reliable experience for every guest, every day.

At Dunkin’, every role plays an important part in delivering high-quality products and exceptional guest service in a fast-paced environment.

Position Summary

The Crew Member plays a key role in delivering excellent guest service and preparing high-quality food and beverages. This position may work in front-of-house, back-of-house, or across both areas depending on business needs.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

As a Crew Member, you will:

• Provide friendly, efficient, and accurate service to guests in person and at the drive-thru
• Prepare coffee, espresso drinks, sandwiches, and other menu items according to company standards
• Operate point-of-sale systems and handle transactions accurately
• Maintain food safety, sanitation, and cleanliness standards at all times
• Maintain a clean, organized, and efficient work environment
• Work collaboratively with team members to ensure quick service and order accuracy
• Assist with restocking, prep work, and cleaning duties
• Adapt to varying responsibilities during shifts based on business needs

Preferred Qualifications

• Previous restaurant or customer service experience preferred, but not required
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Reliable, punctual, and team-oriented
• Flexible availability including early mornings, nights, weekends, and holidays

Compensation

Pay Range: $9 per hour – $9 per hour

Actual compensation will vary based on factors such as experience, skills, qualifications, location, and business needs.

This position is eligible for applicable minimum wage laws, and compensation will comply with all federal, state, and local wage requirements.

Benefits

Eligible employees may have access to the following benefits, subject to plan terms and eligibility requirements:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid time off (where applicable under state/local law)
• Professional Development Program

Physical Requirements

This position requires the ability to perform the following, with or without reasonable accommodation:

• Stand and walk for extended periods
• Lift and carry up to 50 pounds
• Bend, reach, stoop, and kneel frequently
• Perform repetitive motions (including hand and wrist movements)
• Work in a fast-paced food and beverage environment

Work Environment

This role operates in a restaurant environment with exposure to coffee equipment, kitchen equipment, noise, and fast-paced operations. Team members are expected to follow all safety procedures and use appropriate protective equipment.

Equal Employment Opportunity

Sizzling Platter is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

Additional Information

This job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Duties may change at any time based on business needs.

Employment is at-will where permitted by law.