Summer Admissions Supervisor Internship

SUMMARY

Admissions Supervisors are trained to work in various areas within the Admissions department of Soaky Mountain Waterpark with the purpose of being able to assist on the line in the various areas as well as have knowledge of the areas to be able to supervise Admissions Attendants. These Admissions positions include: parking booth, ticket sales, season pass sales and processing, bag check, ticket scanning, and the Guest Services tent. Parking booth work entails taking payment for parking, scanning RFID wristbands of season pass holders who have already paid for season parking, and scanning barcodes for parking that was purchased online. Ticket sales includes the selling of daily admission tickets to guests. Season pass sales and processing includes season passes that were purchased online. When in bag check, employees check bags of guests before allowing entry to the park to ensure no banned items are permitted into the park. Ticket scanning includes scanning daily admission tickets and season passes to ensure they are valid before allowing guests entry to the park. The Guest Services tent is the location where all cabana rentals are checked in before guests are permitted to enter their cabanas. It also includes the selling of cabanas for day‑of use as well as assisting with general questions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Parking Booth: taking payment for parking, scanning RFID wristbands of season pass holders who have already paid for season parking, and scanning barcodes for parking that was purchased online. This requires use of a Point of Sale system, ability to read and write, and basic understanding of US currency. Sitting, standing, reaching, and basic communication skills are involved. Ticket Sales: selling of daily admission tickets to guests. This requires use of a Point of Sale system, ability to read and write, and basic understanding of US currency. Sitting, standing, reaching, and basic communication skills are involved. Season pass sales and processing includes the selling of season passes as well as processing season passes that were purchased online. This requires use of a Point of Sale system, ability to read and write, and basic understanding of US currency. Sitting, standing, reaching, and basic communication skills are involved. Bag Check: Examining bag/container contents of guests before allowing entry to the park to ensure that no banned items are permitted into the park. This requires standing, use of hands to guide dowels while inspecting bags, and basic communication skills. Ticket Scanning: scanning daily admission tickets and season passes to ensure they are valid before allowing guests entry to the park. This requires the use of an iPad and an RFID scanner. Standing, ability to read the information on the iPad, and basic communication skills are involved. Guest Services: check in cabana rentals before guests are permitted to enter their cabanas. It also includes the selling of cabanas for day‑of use as well as assisting with general questions. This requires use of a Point of Sale system, ability to read and write, and basic understanding of US currency. Sitting, standing, reaching, and basic communication skills are involved. Golf Cart: Assist with employee and guest transport via golf cart.

SUPERVISORY RESPONSIBILITIES

Assist with daily functions in all areas of the Admissions department. Supervise Admissions Attendants to ensure they are working efficiently. Answering guest inquiries and complaints in person as well as via phone and email. Count the daily deposits of parking, ticket sales, and season pass sales.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear Frequently stoop, kneel, crouch, or crawl While performing the duties of this job, the employee is required to: Regularly lift up to 10 and 25 pounds. Occasionally lift up to 50 pounds with assistance.

WORK ENVIRONMENT

Regularly work in outdoor weather conditions. Noise Levels: Moderate #J-18808-Ljbffr Southernhospitalityinternshipprogram