Client Executive - Property & Casualty Insurance

The Plexus Groupe is looking for candidates who dream big. We currently have an opening for a Client Executive – Property & Casualty at our headquarters office in Deer Park, IL. We will also consider candidates based out of our Chicago or Dallas offices. Summary Leader of a client service team dedicated to servicing a client portfolio consisting of large, complex insureds who possess unique risk characteristics, while expanding the relationships by upselling additional products and services. Perform according to Plexus quality standards and management goals. This position involves frequent interaction with multiple clients, a wide range of carriers in the global marketplace, coordination with Plexus management, orchestrating Plexus resources such as Claims Advocacy, Plexus Global Network and Management Liability, directing the client service team including the Client Manager(s) and Client Coordinator(s), and engaging with other outside parties as necessary to provide exceptional customer service. Job Responsibilities Serve as an ambassador of Plexus to our clients, trading partners, and industry connections. Responsible for the maintenance, service, insurance placement, and coverage analysis for new and existing clients. Prepare renewal presentations, stewardship reports, and strategy planning documents to support overall relationship building for assigned clients. Identify cutting edge solutions that improve clients’ balance sheet and protect their assets. Provide detailed coverage analysis of existing and prospective client insurance programs and identify ongoing product enhancements throughout the life of the client. Maintain excellent working relationships with contracted and open‑access insurance carriers (key trading partners) and intermediaries, have a complete understanding of the abilities and services provided by each, and continuously seek vendors who bring new services that could benefit Plexus and its clients. Apply specific product knowledge of loss‑sensitive programs including high deductibles, self‑insured retentions, retrospectively rated schemes, and alternative risk‑financing arrangements. Contribute to and participate in Plexus Groupe capabilities presentations to potential clients. Maintain awareness of middle‑market insurance programs for all lines of coverage. Review contracts and other legal documents to provide feedback and advice to clients on insurance‑related issues. Generate ideas and give suggestions to the executive management team regarding professional standards and productivity matters. Deliver financial analytics to clients including loss trending and development reports. Arrange and participate in claims review meetings. Assist management with planning and long‑range Property & Casualty Practice and/or specific client‑focused strategies. Travel locally or long distance to meet with clients as necessary. Coordinate and oversee Client Managers and Client Coordinators, including service planning, strategy, accounting, and general service issues with clients. Identify exposures of clients and recommend appropriate action and/or insurance products. Provide consulting and coverage analysis services in the form of due diligence activities including coverage and cost comparisons, limits of liability benchmarking data, risk transfer financial projections and utilize information from established partnerships to aid in the acquisition of new client relationships. Review and analyze claims information and advise clients appropriately. Review high‑visibility or complex policies and endorsements upon receipt to ensure the correct coverage wordings have been issued by the insurance company. Required Experience BA/BS or equivalent required, MBA a plus. 7‑10 years of client management and/or coverage placement experience. Complete understanding of insurance principles, processes and products. High‑level understanding of the insurance sales and marketing process. Advanced problem‑solving capabilities. Excellent verbal and written communication skills; able to explain complex issues, receive and interpret complex information, and respond appropriately. Ability to plan, organize, prioritize, and direct business activities. Self‑motivated self‑starter able to identify and tackle a variety of issues. Ability to work independently as well as in coordination with other members of a team. High‑level knowledge of computer and word processing programs such as Microsoft Office (Word, Excel, Outlook), loss forecasting software, agency management systems. Property and Casualty Agent license – Illinois. ARM, CIC, or CPCU designation(s) preferred. Physical ability to lift and carry client files, multiple proposed documents, etc. Physical capability to read at a distance and see with or without correction. Physical ability to hear and understand one‑on‑one conversations. Physical ability to drive and handle travel demands. Compensation and Benefits The approximate annual salary range for this position is $130,000 – $180,000. The Plexus Groupe offers a comprehensive benefits package for full‑time positions. Additional benefits details are available at The Plexus Groupe is an equal opportunity employer. #J-18808-Ljbffr