Operations Manager

Become a part of our Team at MVP Plumbing and Heating Are you the kind of person who likes to win, take ownership, and push yourself to get better every day? Do you want a role where you’re not just showing up to work—but actually building something, leading a team, and making a real impact? Are you ready to step into a position that will challenge you, stretch you, and give you the opportunity to grow into a key leader within a fast-moving company? If so, keep reading. MVP Plumbing & Heating is a growing residential and light commercial plumbing and heating company based in Fairfield County, CT. We handle everything from service calls and repairs to full system installs, renovations, new construction, and expanding commercial work—no two days are the same. As we continue to grow, we’re looking for an Operations Manager to help bring structure, accountability, and efficiency to our day-to-day operations. Why This Role is a Great Opportunity Competitive salary based on experience Clear path for growth into a senior leadership role Company vehicle to be provided within 6–12 months Direct involvement in building and improving company systems Strong team environment with a major focus on culture—building a team that operates like an extended family while holding a high standard of performance Your Role Will Include Managing day-to-day field operations and supporting the team Working closely with the office to assist with scheduling by providing accurate job durations and field insight Supervising field staff and ensuring jobs are completed efficiently and to company standards Following up on completed work to verify quality and scope completion Ensuring projects are completed on time and within budget Gathering material lists from technicians and coordinating pricing or passing information to the office Communicating with contractors, homeowners, and team members to gather and relay critical job information Acting as the bridge between the field and the office Leading meetings, toolbox talks, and check-ins Holding team members accountable Implementing and improving systems Utilizing and optimizing ServiceTitan or similar software What We’re Looking For Strong leadership ability and willingness to take ownership Highly organized with attention to detail Ability to manage time effectively between the field and the office Problem solver who can think on your feet Someone who likes to win, push themselves, and be part of a high-performing team Experience with ServiceTitan or similar software is a strong plus Plumbing or heating experience may be a plus, but is not required Important This is a hybrid role. You will have an office at our shop and will also be expected to be in the field regularly. Strong time management is critical. #J-18808-Ljbffr