Auto Business Solutions Lead

The Automotive Business Solutions Lead brings deep automotive industry and operating knowledge to the development, adoption and scaling of business solutions. The role translates dealer, partner and segment needs into practical business requirements, supports consistent solution positioning, and coordinates adoption and vendor follow-through for assigned initiatives. It strengthens continuity of business expertise within Executive Strategy & Innovation and helps build a repeatable approach to scaling solutions across business lines.

What will be my duties and responsibilities in this job?

• Serve as the business expert on client economics, F&I operations, workflows, and partner decision-making.
• Translate market needs into clear business requirements and fit assessments.
• Validate use cases, challenge assumptions, and help prioritize product roadmap initiatives.
• Lead onboarding, workflow testing, access readiness, and adoption support for new launches.
• Gather feedback, identify adoption barriers, and coordinate issue resolution during launch periods.
• Create guidance materials and transition ongoing ownership to business stakeholders.
• Enable account teams with solution details, FAQs, messaging, and sales/discussion resources.
• Partner with Marketing, business leaders, and vendors to support execution and communications.
• Consolidate workflow feedback, address business objections, and assess release readiness.
• Evaluate scope, timelines, costs, and business impacts, recommending next steps for leaders.
• Apply market, competitor, and industry insights to identify growth and expansion opportunities.
• Provide reporting, risk assessments, and recommendations while continuously improving future launches and business-fit evaluations.

What are the requirements needed for this position?

• 8+ years of hands-on industry operating experience as a dealer general manager, F&I director, OEM or commercial-equipment field leader, or in F&I administrator operations.
• Deep automotive industry and business knowledge is essential and the first selection priority, including credibility in client economics, operating workflows and dealer or partner decision-making.
• Bachelor’s degree or equivalent operating experience.
• Strong commercial judgment and ability to translate industry insight into practical business requirements and recommendations.
• Skilled in constructive challenge, cross-functional influence and clear communication without formal authority.
• Able to assess workflow fit, understand adoption barriers and coordinate vendor follow-through.
• Business fluency in AI-enabled solutions is required; technical development expertise is not.
• Ability to undertake regular client and dealer travel.
  
  

What other skills/experience would be helpful to have?

• A proven record of solution adoption and scaling is preferred, secondary to deep industry knowledge; solution-specific practices can be developed through training.
• An established industry network, multi-channel operating experience, familiarity with competitor approaches, and experience supporting launches with innovation teams and solution partners are also preferred.

What are the working conditions and physical requirements of this job?

General office demands

How much should I expect to travel?

Occasional travel required for team meetings, leadership summits, or business reviews.

#LI-Remote

Pay Range:

$103,800.00 - $173,300.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

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Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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