General Manager
$48k - $60kVillage Inn
Benefits:
Essential Duties and Responsibilities: Operational Leadership:
Village Inn - Walker Group is a renowned and expansive Restaurant Franchise Hospitality Group with a rich history spanning six decades and three generations of a dedicated family. The company operates over 40 locations across 11 states, showcasing a widespread presence and influence in the industry. Our Employee-centric restaurants with friendly service provided to all Guests seeks to create a positive cycle where satisfied and well-supported Employees contribute to our welcoming and enjoyable experience for our Guests.
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Essential Duties and Responsibilities: Operational Leadership:
- Direct comprehensive restaurant operations, ensuring optimal performance across all service areas.
- Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management.
- Develop and implement effective sales and profitability strategies.
- Lead, inspire, and train staff to promote a culture of high performance and exceptional customer service.
- Manage shift operations, including scheduling, staff training, and performance evaluation.
- Create and maintain a positive and productive work environment for all employees.
- Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting.
- Manage inventory, control costs, and execute accurate liquor inventory assessments to track variances.
- Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business.
- Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends.
- Monitor customer feedback and implement necessary operational improvements to enhance the dining experience.
- Ensure strict compliance with all health and safety regulations, including food safety standards.
- Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment.
- Handle HR issues and communicate effectively on urgent matters.
- Regularly review and update compliance protocols and staff training to meet industry standards.
- Actively participate in community events and foster relationships with local businesses and stakeholders.
- Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction.
- Perform other duties as assigned, providing flexible and responsive leadership.
- A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
- Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management.
- Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices.
- Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment.
- Deep understanding of P&L statements, budgeting processes, and cost control measures.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Must possess a current food safety certification and remain knowledgeable about the latest food and beverage regulations.
Village Inn - Walker Group is a renowned and expansive Restaurant Franchise Hospitality Group with a rich history spanning six decades and three generations of a dedicated family. The company operates over 40 locations across 11 states, showcasing a widespread presence and influence in the industry. Our Employee-centric restaurants with friendly service provided to all Guests seeks to create a positive cycle where satisfied and well-supported Employees contribute to our welcoming and enjoyable experience for our Guests.
Vacancy posted 2 days ago
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