Hybrid Director, Service Ops (Insurance Contact Center)
Independence Pet Group
Independence Pet Group is seeking a Director of Service Operations – Contact Center to lead senior managers and frontline teams across hybrid sites in Scottsdale, AZ and Chicago, IL. You will shape the operating rhythm, drive customer-first service, ensure regulatory compliance, and optimize performance metrics in a fast-paced, multi-brand insurance environment. The role demands strategic leadership, strong collaboration with claims, underwriting, and technology teams, and a track record of #J-18808-Ljbffr Independence Pet Group
Vacancy posted 13 hours ago
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