Quality Assurance Engineer II

Role Overview We are looking to hire a QA Automation Engineer II to join our Enterprise Applications team. In this role, you will play a critical part in designing, building, maintaining, and improving automated test coverage across the Enterprise Applications product portfolio, working across multiple teams and platforms in line with business and technical requirements. You will partner closely with Engineering, QA, and product stakeholders to ensure our enterprise systems and integrations are stable, reliable, and release‑ready. This role combines a strong hands‑on focus on test automation, AI leverage, and analysis of Enterprise applications across a complex enterprise stack, with particular emphasis on Salesforce and its integrations with financial platforms. What You’ll Do Experience with software quality, including the ability to create end‑to‑end scenarios, analyze results, and report defects. Experience with SaaS cloud‑based applications such as Salesforce or similar CRM platforms is a plus. Define and execute test strategies, test scenarios, and test cases daily to assure quality across CarGurus enterprise applications, including Salesforce, Zuora, Marketo, and NetSuite. Perform a wide range of testing such as E2E, functional, exploratory, regression, smoke, black‑box, and data testing to ensure that implemented features are bug‑free, system integration is reliable, and business processes are not broken. Implement, enhance, and optimize automation frameworks for specific applications and features, contributing to the evolution of framework design and recommending improvements for scalability, maintainability, and effectiveness. Design automation solutions that align with CI/CD practices, enabling efficient integration of automated testing into modern delivery pipelines. Collaborate with other QA engineers to help plan and test new and existing features, design, implement, improve, and optimize automation frameworks. Work hand‑in‑hand and advise software developers engaged in the design, coding, reviewing, and testing of enterprise software. Troubleshoot test failures and quality issues across services, APIs, and application modules, using a systematic debugging approach and considering performance impacts where relevant. Be self‑driven, self‑motivated, and capable of working independently and with larger groups. What You’ll Bring Bachelor’s degree in engineering or equivalent. 3‑5 years of QA experience working with cloud‑based CRM/ERP technologies or enterprise application stacks, preferably Salesforce. Creative, solutions‑oriented mindset with the ability to think beyond conventional approaches and leverage a variety of tools, including AI‑enabled solutions, to improve efficiency, solve problems, and optimize processes. Deep understanding of testing methodologies, including functional, integration, regression, load, and performance testing. Experience with REST APIs and Postman testing is a plus. Solid user of Atlassian tools (JIRA, Confluence, etc.). Apex, SOQL, or other Salesforce‑related developer technologies experience is a plus. Good understanding of SDLC and Agile. Excellent analytical, problem‑solving, and communication skills. Creative with a desire to learn and take ownership. Strong analytical and problem‑solving skills, with a proactive approach to identifying process improvements and driving continuous innovation. Eagerness to learn and adapt to new tools, technologies, and automation solutions as needed, with a flexible approach to supporting evolving team and business needs. Ability to build productive cross‑functional relationships and collaborate effectively with engineering, QA, and business stakeholders. Salary Range: $96,000—$120,000 USD (annual base salary). This role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Benefits include equity, health, dental, vision, retirement, flexible hybrid work model, robust time‑off policies, and other competitive perks. EEO Statement CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. That’s why we encourage you to apply even if you don’t meet every qualification listed. Applicants who require accommodations because of a disability should inform our recruiter so we can provide the appropriate support. #J-18808-Ljbffr CarGurus