Dental Front Desk Coordinator

Job Description

Job Description

Front Desk Coordinator – Full-Time

Savannah Smiles Dental Center | Schertz, TX

Are you an organized, friendly, and detail-oriented professional who enjoys helping patients while keeping a busy office running smoothly? Savannah Smiles Dental Center is looking for a Full-Time Front Desk Administrator to join our growing team.

Our ideal candidate is dependable, personable, and thrives in a fast-paced environment. Previous dental front office experience is REQUIRED, and excellent customer service is a must.

Responsibilities

As our Front Desk Administrator, you will play a key role in creating an exceptional patient experience from the moment patients walk through our doors until they check out.

Daily responsibilities include:

• Welcoming patients and providing outstanding customer service
• Checking patients in and out efficiently
• Answering and managing incoming phone calls
• Scheduling and confirming appointments
• Collecting and updating patient information and required forms
• Presenting treatment plans and discussing financial options
• Collecting co-pays, deductibles, and outstanding balances
• Verifying dental insurance benefits and obtaining complete insurance breakdowns
• Reviewing schedules to help maximize efficiency and productivity
• Communicating with patients regarding appointments, treatment, and financial information
• Maintaining HIPAA compliance and patient confidentiality
• Assisting with general administrative and front office duties as needed

Qualifications

• Previous dental front office experience minimum 1-2 years 
• Knowledge of dental insurance verification and benefit breakdowns
• Experience presenting treatment plans and discussing patient financial responsibilities
• Excellent communication and customer service skills
• Strong organizational skills with great attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional appearance and positive attitude

What We're Looking For

We're searching for someone who:

• Loves helping people feel comfortable and welcomed
• Takes initiative and works well independently
• Is dependable, punctual, and a team player
• Has a positive attitude and enjoys learning
• Values accuracy, efficiency, and exceptional patient care

Benefits

• Competitive pay based on experience
• Paid time off
• Paid holidays
• Employee dental benefits
• Opportunities for growth and advancement
• Supportive, team-oriented work environment

If you're passionate about providing exceptional patient care and want to be part of a modern, patient-focused dental practice, we'd love to hear from you!

Apply today and join the Savannah Smiles Dental Center family!