Guest Service Specialist

At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We’re driven by a shared commitment to excellence, working as one team and taking bold action to deliver unforgettable experiences. Here, you’ll be part of a group that works hard and genuinely cares—where passion and dedication matter just as much as skill. At Smashburger, we live by our values: Taste Obsessed – Bring flavor into every shift Premium Experience – Lead Boldly. Deliver Flawlessly Stay Hungry –Literally & Figuratively One Team! One Smash! – Smash Together Do What’s Right – Act with honesty and consistency. If this sounds like your kind of place,we’dlove to have you on the team! Why You’ll Love Working Here Earn extra with tip share (up to $2/hour) 50% off delicious menu items Flexible schedules in a fun, team-focused environment Paid time off, medical, dental & vision benefits* 401(k) match (21+) Employee Assistance Program Referral bonuses Fast-track opportunities for growth and leadership roles Free uniform *Eligibility based on tenure and hours worked What You’ll Do As a Guest Service Expert, you’ll create great experiences for every guest by: Greeting guests with a friendly, positive attitude Taking accurate orders and handling payments Making menu recommendations and upselling when appropriate Keeping the dining area clean and welcoming Supporting your team in a fast-paced environment Ensuring every guest leaves satisfied What We’re Looking For No experience needed—we provide training Must be at least 16 years old Strong communication and teamwork skills Ability to stand for long periods and lift up to 25 lbsAvailability for flexible hours, including nights, weekends, and holidays Commitment to food safety and company standards We use eVerify to confirm U.S. Employment eligibility. #J-18808-Ljbffr