Procedure Scheduler DHI

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary:

This position manages the scheduling and rescheduling of intricate clinical and highly profitable procedures which equate to over 20,000 endoscopy cases per year for team. Performs functions of the MPPRs and Procedure scheduling by providing advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations. Schedules and manages office appointments, ancillary appointments and post procedure follow ups, as well as manages the approval process for self- pay patients. Prepares cases for the financial clearance process by ensuring proper scheduling based upon previous procedure clinical findings. Prevents incorrect scheduling, and manages reschedules, both of which impact the organization financially by preventing the loss of cases. Reports into the Practice Manager.

Responsibilities:

1. Coordinates and schedules appointments and notifies authorization teams for testing, referrals, Endo procedures.

2. Responsibility to direct schedule endoscopy cases into the electronic scheduling systems for Nuvance Health hospitals, Nuvance Health Medical Practice, as well as multiple ambulatory surgery centers.

3. Completes ongoing training to develop proficiency and maintain access to additional external scheduling systems required to direct schedule procedures.

4. Has full accountability for the accuracy of facility and professional schedules. Audits both facility and professional scheduling templates for accuracy.

5. Requires knowledge of, and demonstrates proficiency in, the intricacies of ASC coding and billing, including a thorough understanding of differences in place of service and the different contracted insurance payors for ASCs.

6. Reconciles money and financial reports for daily office deposit.

7. Coordinates and maintains physician schedules including meetings, teaching, inpatient rounding

8. Completes audits and assists with tracking and reporting of information as needed.

9. Schedules (and re-schedules as needed) high-end procedures.

10. Manages monthly/yearly schedules as related to Hospital block times and OR coordination.

11. Daily contact with Financial Clearance Department to assist patients with prior authorizations, self-pay packages, and payments options. Works with Financial Clearance Department and patients to ensure financial clearance and reimbursement.

12. Fulfills all compliance responsibilities related to the position.

13. Maintains and Models Nuvance Health Values.

14. Demonstrates regular, reliable and predictable attendance.

15. Performs other duties as required.

Required:High School Diploma/GED MS Outlook, Excel, data entry, excellent communication (verbal and written), Medical office experience.

Minimum Experience: three years

Desired: Medical procedure scheduling.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Nuvance Health Med Practice CT

Org Unit: 572

Department: NW Gastroenterology

Exempt: No

Salary Range: $19.54 - $37.94 Hourly

“Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.”