Host | Root Down DIA

Host Position at Mission Yogurt

Mission Yogurt is seeking a warm, energetic, and dependable Host to join our team at Root Down DIA!

The Host is responsible for welcoming guests, managing seating and wait times, and maintaining an organized and efficient front-of-house area. This role supports a smooth guest flow and works closely with the service team to ensure a positive dining experience in a fast-paced environment.

Pay: $18.00/hr. + TIPS!

Host Job-Specific Duties:

• Interact with incoming and departing guests warmly with genuine intent and eye contact;
• Use visual cues to seat guests in either bar or dining area, depending on guest preference;
• Escort guests to assigned dining area;
• Present menus, inform guests of the server's name, and other pertinent information such as promotions;
• Answer phone calls and provide information to callers with professionalism and courtesy;
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests;
• Tend to the unique needs and requests of guests, and remain observant of guests' needs throughout their dining experience to ensure high-quality service (example: notice a guest needs a drink refill while seating other guests and ensuring the drink is refilled before returning to the Host station);
• Maintain a positive and professional approach with coworkers and customers!

What We Are Looking For:

• Candidates who: have flexible availability, including nights, weekends, and holidays;
• Delivers superior food and beverage service and maximizes customer satisfaction;
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility;
• Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices;
• Ensures all operating and quality standards are met;
• Upholds a professional and ethical style and presentation;
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment;
• Ensures safety and security of both guests and team members.

Physical Demands:

Must be able to work on your feet for up to 12 hours. Position requires prolonged standing, bending, stooping, twisting, reaching overhead and lifting products and supplies weighing 20 pounds and occasional lifting and/or moving up to 50 pounds as well as repetitive hand and wrist motion.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.