HIS Coordinator-Seneca Hill Manor

Job Title: Health Information Specialist (HIS) Coordinator

Department: Medical Records

Reports to: Administrator

Revision Date: 11/04/2024

Status: Non-exempt

Job Summary:

The HIS Coordinator is responsible for managing and organizing patient information in a secure and confidential manner. The HIS Coordinator acts as the liaison for physician offices and other hospital staff and assists physicians and other medical personnel in achieving timely, accurate, and complete documentation practices.

Duties/Responsibilities:

• Analyze records for completion of required documentation and signatures, whether paper or scanned
• Respond to internal and external customer inquiries in a timely manner
• Verify all primary and secondary insurances using Connex, Epaces, Inovalon, My Avality and any other tools we have available
• Obtain insurance authorization, if required, for residents selected for admission
• Promptly answer telephone calls
• Provide Release of Information Service
• Report to Administrator/DON/designee any patient complaints or any other complaints
• Maintain awareness of patient rights to information and proper restrictions
• Provide requested charts to appropriate destination
• Audit medical records for completion, timeliness of documentation. Other audits as assigned by Administrator/designee
• Assist Social Services team by starting admission packets
• Place records in proper chart order
• Assist physicians in locating and completing patient records including electronic signatures
• File or scan loose documents and reports on discharged records
• Complete utilization review forms and add to insurance calendar for residents who require insurance reviews
• Complete all assignments in a timely manner
• Prep, analyze, scan, or perform quality checks to scanned patient records as assigned
• Update SigmaCare, MatrixCare, 123 Census with all admissions, discharges, room changes
• Performs other duties as assigned

Required Skills/Abilities (Unit Specific):

• Knowledge of applicable state and federal guidelines
• Excellent knowledge of Microsoft Office
• Strong problem-solving skills with ability to multitask and prioritize
• Excellent communication and interpersonal skills

Education and Experience:

• Associate’s Degree required
• RHIT preferred, or eligible within one year
• Prior experience in medical records/release of information preferred
• Knowledge of medical terminology

Working Conditions:

• Participates in in-service education and competency-based activities as indicated
• Requires attendance of staff and team meetings
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15lbs at times

Pay Range: $18.46-$22.51/hr

Employee salary is based on commensurate experience and other qualifications.

The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system that was established in 1881, Oswego Health is proud to continue to be one of Oswego County’s largest employers. More than 1,200 employees spread throughout its 17 locations, work for the Oswego Health system, which includes the 164-bed community hospital with a brand new Medical Surgical Unit, a 32-bed state-of-the-art psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services; and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, Oswego Health includes the Oswego Health captive professional corporation, Physician Care P.C., providing physician services in orthopedics, cardiology, ENT, gastroenterology, breast care, audiology, general surgery, bariatrics, and primary care.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.