Warehouse Associate (Shipping and Receiving)

Job Description

Job Description

The Warehouse Associate is responsible for maintaining an organized, safe, and efficient warehouse environment to ensure accurate receipt, storage, movement, and shipment of materials and finished goods. This role supports production and customer fulfillment by managing inventory, preparing shipments, verifying incoming and outgoing materials, and operating material-handling equipment.

The Warehouse Associate models Confluent Holdings' Core Values and North Star through attention to detail, teamwork, safety, and a commitment to excellence in daily operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Inventory & Warehouse Organization

• Organize and maintain warehouse space for accessibility, material rotation, and efficient use of storage.
• Receive, unload, inspect, and place incoming inventory items appropriately.
• Verify and count incoming shipments; report discrepancies to supervisor.
• Maintain inventory accuracy and assist with inventory counts and documentation.
• Maintain general inventory of shipping materials and warehouse supplies.

Shipping & Receiving

• Process orders for shipment (freight, FedEx, UPS, delivery, or customer pickup).
• Scan travelers to generate shipping tickets and post shipments to customer orders.
• Calculate and record balances yet to be shipped.
• Close out completed shipments and forward documentation to office.
• Maintain shipping records, courier logs, and other required documentation.
• Inspect outgoing shipments for completeness and accuracy.
• Prepare items for shipment including assembling, labeling, packaging, and stamping merchandise.

Material Handling

• Move materials using hand truck, pallet jack, or forklift (as certified).
• Load and unload materials safely and efficiently.
• Fold boxes and prepare packaging materials as needed.
• Maintain safe handling practices when transporting materials.

Quality & Safety

• Inspect products for visible defects or damage.
• Perform dimensional and quality inspections as required.
• Follow all company safety, PPE, and hygiene regulations.
• Maintain clean and organized warehouse and work areas daily.
• Notify supervisor of mechanical, material, or safety issues.
• Perform prescribed equipment maintenance as required.

Documentation & Systems

• Log work time accurately in ERP system.
• Verify and fill customer invoices.
• Use Windows-based systems for order tracking and documentation.

Other

• Contribute ideas to improve warehousing and inventory procedures.
• Perform other related duties as assigned, including cross-functional support when production needs require.

QUALIFICATIONS

• High school diploma or equivalent required.
• Manufacturing or warehouse experience preferred.
• Forklift certification preferred (or ability to obtain).
• Strong attention to detail and organizational skills.
• Basic math and measurement skills (fractions, decimals).
• Ability to read and understand job orders, drawings, and shipping documents.
• Familiarity with Windows-based computer systems.
• Ability to lift up to 50 lbs. regularly.
• Ability to stand and work on feet for extended periods.

 Flexibility to work overtime with limited notice when needed.

EDUCATION and/or EXPERIENCE

A combination of education, training, and experience that supports the ability to enable others-including team members, customers, vendors, and the communities we serve-to be their best every day, in alignment with our North Star. A typical path includes:

• High school diploma or equivalent required.
• 1–2 years of warehouse, manufacturing, or logistics experience preferred.
• Experience with ERP systems and shipping documentation preferred.

SKILLS and ABILITIES

• Strong problem-solving skills, with the integrity to consistently do the right thing-even when tasks are tough or situations are unclear.
• Clear and respectful communication, with the ability to listen first, ask thoughtful questions, and respond with patience and professionalism.
• Adaptable and resourceful; displays an entrepreneurial approach-creativity and care in finding practical solutions and improving how work gets done.
• Team-oriented mindset, with a one team committed to our customers attitude; supports coworkers and shared goals that serve our customers.
• Commitment to high standards, with the drive for excellence in all we do each workday-no matter the task size or challenges.
• Ability to follow SOPs and safety standards consistently.
• Reliable attendance and punctuality

PHYSICAL DEMANDS· Must be 18 years or older.· Ability to stand, walk, bend, stoop, squat, twist, and reach for extended periods.· Ability to lift and carry loads up to 50 lbs. intermittently.· Frequent repetitive use of hands for grasping, pushing, pulling, and fine manipulation.· Ability to visually examine reports on paper and computer screens.WORK ENVIRONMENT

• Manufacturing/warehouse environment with moderate noise.
• Temperature may vary from cold to warm depending on season.
• Exposure to dust, commercial cleaning chemicals, and related substances.
• Work performed on concrete or tile flooring.

Work performed on concrete or tile flooring.