Patient Care Representative

8000 Castleway Drive Indianapolis, IN 46250, USA Description What You’ll Do As a Patient Care Representative, you’ll be the primary point of contact for patients, guiding them through every step of the process with clarity, empathy, and professionalism. Communicate directly with patients to explain the process and next steps Collect and verify insurance information Coordinate with physicians and insurance providers to obtain required documentation Track orders and ensure timely approvals and fulfillment Maintain accurate records and documentation Respond to patient and provider questions via phone, email, and fax Partner with internal teams to ensure a smooth and positive patient experience What We’re Looking For Strong communication and customer service skills Highly detail-oriented with strong organizational abilities Ability to multitask in a fast-paced environment Comfortable handling administrative tasks and documentation Proficiency with computers and Microsoft Office Interest in healthcare or medical device industry Bonus Points If You Have: Experience in customer service or healthcare Exposure to insurance verification or medical terminology Why Join Cork Medical? Entry-level role with career growth opportunities Hands-on experience in the healthcare and medical device industry Collaborative and fast-paced team environment Opportunity to make a meaningful impact on patient care Compensation $18/hour Monthly performance-based bonus Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr