Clear and Legible Reporting (CLR) Clerk

As a CLR Clerk youll coordinate the collection review and processing of clinical documentation associated with patient referrals. Youll communicate with healthcare providers research medical records and claims information and help ensure required documentation is complete accurate and properly maintained.

Your work will involve electronic healthcare systems including MHS GENESIS to track documentation requests resolve discrepancies and support timely referral processing.

Employment Type: Full-time

Residence Requirement: Candidate must reside within 50 miles of San Antonio TX.

Compensation and Benefits:

• $17.10$18.00 per hour
• Health and Welfare (H&W) benefit of up to $5.09 per hour in accordance with the Service Contract Act (SCA).

Schedule: MondayFriday 7:00 a.m.4:00 p.m. Pacific Time excluding federal holidays. Overtime may be required.

Responsibilities

• Review claims reports clinical histories and referral records to identify and request required chart notes.
• Contact healthcare providers to obtain missing documentation clarify requirements and follow up on outstanding requests.
• Review clinical documentation for completeness accuracy and legibility resolving deficiencies or escalating issues as needed.
• Upload index and associate documentation with the appropriate patient records and referrals using approved electronic systems.
• Track requests follow-ups and outcomes; correct processing errors and close expired referrals as directed.
• Respond professionally to calls and inquiries support secure messaging and maintain compliance with HIPAA privacy and documentation standards.

Qualifications :

Requirements

• High school diploma or GED equivalent.
• Basic computer skills and the ability to learn and use Microsoft 365 applications including Teams Excel and Outlook along with other required computer systems and technologies.
• Ability to provide courteous professional customer service to internal and external customers and communicate effectively by telephone verbally and in writing including handling or routing calls and inquiries.
• Ability to manage multiple responsibilities organize priorities and complete assigned tasks accurately within required timeframes while maintaining records and documentation.
• Ability to follow established procedures identify routine issues and seek assistance or clarification when needed.

Additional Information :

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By clicking Im Interested and submitting your application you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services may collect use store transfer and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.

Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other benefits. Final salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data.

Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services complies with all federal state and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws.

Remote Work :

Yes

Employment Type :

Full-time