Network Computer Support Technician

Network Computer Support Technician

Location: USA NY Rome Full Part/Time: Full time Job Req: RQ227204 Type of Requisition: Regular Public Trust/Other Required: None Job Family: Field Service and Support Job Qualifications: Skills: Communication, Customer Service, Network Administration, Troubleshooting Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Principle Duties and Responsibilities: Operations and maintenance of communications/computer systems and networks. Installs communications/computer systems in accordance with the respective installation spec. Troubleshooting and support of communications systems/networks. Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred. End-user support and training on communications systems/networks. Administer network/cyber security policies and procedures. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. Focused on identifying customer needs and maintaining customer satisfaction. Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected. Required skills: Must have an active Secret Level security clearance Must hold active CompTIA IAT 8570 Level II/8140 compliant (i.e.: Security+CE, Network+) certification or higher Must have AA/AS and 1-3 years' experience; or equivalent Must be onsite in Rome, NY Working Conditions: This mission supports 24/7 x 365, shift work and weekends may be required Work may require some physical effort in handling equipment, boxes etc.