Hospital Liaison

About Us :

The Center at Arrowhead is a skilled nursing facility that serves patients needing physical rehabilitation and/or complex nursing care. Our highly qualified, caring staff provides care in a beautiful, hotel like atmosphere to help our patients achieve strength and functionality. Skilled-nursing care, family involvement, psychological care and discharge planning complement a well-rounded, individualized program and encourages each patient's transition to their highest functional level. With state of the art equipment and unparalleled comfort and amenities, our physician-driven care plan is designed to maximize the quality of our care.

Job Description:

The primary purpose of this position is to admit patients to our facility by adhering to admitting guidelines

Job Duties and Responsibilities:

• Maintains admission guidelines and participates in team meetings to discuss opportunities for improvement
• Markets programs and facilities by preparing and providing informational brochures; writing and placing advertisements; answering questions; conducting tours.
• Obtains applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
• Screens patients by comparing patient's condition to admission criteria; evaluating and accepting or rejecting patients;
• Admits patients by completing admission and financial responsibility forms; coordinating and arranging physical, social, emotional, and support service requirements, including transportation.
• Resolves patient/family dissatisfactions by investigating concerns; communicating with proper support team to address concerns
• Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
• Keeps patients safe by following safety policies, procedures, and regulations.
• Protects organization reputation by keeping information confidential.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.