Cashier

Cashier Position

ISS offers a competitive compensation package including benefits, paid time off, and a starting hourly salary of $20.5 - $22.5.

The Cashier is the representative of Guckenheimer. He/she is responsible for the effective and efficient functioning of operating cash register and stocking product within the guidelines established by the client organization as well as the Corporation.

Be able to anticipate customer needs, deliver on those needs and exceed expectations

Identify service deficiencies and communicate effectively to a manager before becoming long term issues

Positive attitude

Have passion for customer service

Being reliable, responsible, dependable, and fulfilling obligations

Commitment to the service values and ethics of the client company

Ensure full compliance with Allergen Policy

Ability to effectively communicate, motivate and interact with all customers to help build and speak about the culture of Guckenheimer/ISS

Develop and maintain good relations with cooks, servers, porters, and managers

Greet, smile, make eye contact, and make customer feel welcome

Minimum 1 year in Retail Cashier or in a similar role experience in operating cash registers

Strong customer services skills

Have cafeteria or food operating skills

Knowledge of set up or restock beverage and product displays

Prior knowledge in basic computer skills

Familiarity with electronic equipment, like cash register and POS systems

Good math skills

Strong communication and time management skills

Customer satisfaction oriented

Prior experience handling cash and credit card transactions

To accurately record sales on a cash register and make change for customers within a 1% margin of error

Respond to customer concerns in a professional and urgent manner per company's policy

Follow all safety rules and be actively aware and observant in prevention of accidents

Commitment to the service values and ethics per company's standard

To operate Cash Register Accurately

To recognize menu items and accurately charge customers for purchases

To prepare and stock service areas for hot and cold beverages, such as coffees and teas

Clean or sanitize work areas, utensils or equipment

Provide customers with product details, such as coffee blend and preparation descriptions

Ensure service set up is to clean and in a neat attractive manner with proper signage for all café stations

Maintain inventory of all paper, beverage, condiments and grab & go items are fully stocked throughout the day

Perform side work and end of shift closeout tasks

Provide exceptional customers service and maintaining neat cashier stand appearance

Work efficiently on moving the customers through the line quickly while keeping everything around the café clean by HACCP guideline

Assist with front of house additional set ups and break down of food products

Perform side work including opening and closing shift tasks

Must follow other duties as assigned

Ability to lift a minimum of 25 pounds

Employee must be able to work on their feet 8 hours per day excluding breaks

Employee must be able to work under pressure and time deadlines during peak periods

Ensure and maintain safe working environment for all dining customers and staff

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.