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Future Opening: Customer Service Representative - State Farm Agent Team Member

Mark Carlson

We're Hiring!Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...Hourly pay plus commission/bonusPaid time off (vacation and personal/sick days)Valuable experienceRequirementsExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAble to learn computer functionsExperience in a variety of computer applications, particularly WindowsPride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskProvide timely and thorough activity reports to agentAbility to effectively relate to a customerProperty and Casualty license (must be able to obtain)Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.Our office is located in Columbus, Indiana.Our office is open 8:30 -5:00 M-F 9:00 - 12:00 Sat.I have been a State Farm agent since 1996.Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Crystal Excellence Award, National Quality Award, Golden Triangle, and Bronze Tablet

Vacancy posted 3 days ago
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