Sales Floor Lead Aurora, Colorado

Sales Floor Lead Aurora, Colorado

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we'd love to hear from you!

About the Role

The Floor Lead is responsible for all Retail Representative duties and responsibilities, including interacting with, educating, and advising customers face-to-face and by phone, assisting with inventory and cash management, and interacting with local service providers. The Floor Lead will be cross-trained in all order fulfillment activities, including preparing orders, entering product information, and more.

Additionally, the Floor Lead holds key-holder status and assists the General Manager and Assistant Manager with other duties as needed.

Colorado MED Badge Requirement

Working at a licensed cannabis dispensary in Colorado requires all employees to hold a valid Colorado Marijuana Enforcement Division (MED) Employee License, commonly referred to as a "MED Badge." This is a mandatory state requirement and is non-negotiable for employment.

• All candidates must obtain a Colorado MED Employee License prior to their first day of work, or provide proof of a Conditional Employee License (which allows work while a full background check is being processed)
• The MED Badge requires a fingerprint-based background check conducted through the Colorado Marijuana Enforcement Division
• The MED Employee License application fee is $100.00 and is the responsibility of the applicant
• MED Badges are valid for two (2) years and must be renewed before expiration
• Applicants must be at least 21 years of age and must not have been convicted of a felony within the three (3) years immediately preceding their application
• Applicants must not be subject to a current sentence for a felony conviction, including probation, parole, or deferred judgment
• Applicants who are law enforcement officers, prosecuting officers, or employees of the Colorado Marijuana Enforcement Division or a local licensing authority are not eligible

Job Duties

• Assess the needs of each customer, provide appropriate product knowledge, and conduct each transaction with accuracy and efficiency
• Use suggestive selling strategies and actively upsell customers on products and promotions
• Accept constructive criticism and coaching from upper management
• Assist with inventory tasks when needed
• Work scheduled shifts and follow the company's attendance policy
• Follow all safety and Colorado MED rules and policies in compliance with state regulations
• Promote the perks of being a JARS customer including the Loyalty Program, referrals, and more
• Record transactions accurately in the POS system, use appropriate login credentials, and ensure the accuracy of the assigned cash drawer
• Perform opening and closing duties as needed (key-holder status)
• Escalate customer issues to upper management when appropriate
• Maintain a positive, caring attitude and treat customers and co-workers with respect
• Maintain neatness, cleanliness, and organization of the sales floor
• Fill in when short-staffed and remain willing to be cross-trained
• Follow and integrate JARS company policies and procedures with all on-the-job interactions, tasks, and behaviors
• Listen and respond to customer and coworker needs and requests appropriately and in a timely manner

Requirements

• Must be 21 years of age or older
• High school diploma or GED required
• Must obtain and maintain a valid Colorado MED Employee License (MED Badge) prior to the start date
• Must successfully pass the MED's fingerprint-based background check
• Minimum 3 years of customer service experience in a retail, sales, and/or hospitality environment
• Acquired knowledge of cannabis strains and applications
• Cannabis industry and/or health industry experience highly desirable
• Exceptional interpersonal, communication, and customer service skills
• Basic math skills required

Work Atmosphere / Physical Demands

• Requires prolonged standing and some bending, stooping, and stretching
• Ability to operate a computer, POS system, and other office equipment
• Moving up to 30 pounds on occasion
• Work performed in a fast-paced retail cannabis dispensary
• Frequent contact with customers and staff throughout each shift
• Varied hours including nights, weekends, holidays, and events as required

Why JARS Cannabis?

At JARS Cannabis, we pride ourselves on being more than just a retailer we are a community. Our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do.

• Impact: We focus on creating meaningful, positive change through our work - improving experiences, driving progress, and adding real value for our people, customers, and communities.
• Daring: We are not afraid to take risks and push boundaries. We constantly explore new ideas and innovative approaches to stay ahead in the industry.
• Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities.
• Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant store environments and our approach to customer service.
• Gritty: Success requires determination and resilience. We are a team of hard workers who are not afraid to roll up their sleeves and get the job done.

Compensation & Benefits

Pay is determined based on experience, qualifications, and location. JARS Cannabis will not seek prior salary history and will not use salary history to determine compensation, in compliance with Colorado law.

Additional Compensation: Employees are eligible for monthly performance-based bonus incentives. Specific eligibility criteria and amounts are communicated during the onboarding process.

Employee Benefits include:

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full-time employees only)
• 401(k) Plan
• Paid Time Off
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Voluntary Life Insurance & Supplemental Medical Insurance
• PCMP/FSA Medical Benefit
• Holiday Pay (select holidays only)
• Bereavement Time Pay
• Parental Leave

How & When to Apply

To apply, submit your resume and application at or through the job posting platform where you found this listing. Due to the MED Badge requirement, please ensure you are eligible before applying. JARS Cannabis is happy to assist new hires in navigating the MED Badge application process.

Job Type: Full-time

Schedule: 8-hour, 10-hour, and 12-hour shifts available. MondayFriday, weekend availability, holidays, and events as required.

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law, including applicable Colorado state law. All employment decisions are made on the basis of qualifications,