SAP SD/EWM Business Process Owner

Job Description

IMPORTANT: EMPLOYMENT ELIGIBILITY & RECRUITING RESTRICTIONS

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This is a direct-hire, W-2 employment opportunity. No Corp-to-Corp (C2C), 1099 contractors, or third-party recruiting agency submissions will be considered.

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Candidates must be legally authorized to work in the United States without employer visa sponsorship, now or in the future. Visa sponsorship is not available for this position.

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ABOUT THE OPPORTUNITY

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• Join a dynamic team as a business-facing expert responsible for governing, optimizing, and supporting Sales & Distribution (SD) and/or Extended Warehouse Management (EWM) processes within the SAP S/4HANA environment.

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• Act as a critical bridge between business stakeholders and IT/SAP teams, ensuring local Order-to-Cash (O2C) processes are standardized, efficient, and aligned with business objectives.

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• Play a key role in S/4HANA local and business area implementations, enhancements, and continuous improvement initiatives, driving process excellence across sales order management, pricing, delivery, billing, and customer master data.

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WHAT YOU WILL BE DOING

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• Own and standardize local end-to-end Order-to-Cash (O2C) processes, including order entry, delivery, billing, invoicing, and returns.

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• Drive harmonization of SD processes across regions, plants, and distribution centers.

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• Ensure alignment with business area/global templates, best practices, and compliance requirements.

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• Serve as the creator and owner of the local and business area repository for SAP work instructions.

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• Act as the functional expert for SAP SD/EWM in S/4HANA, covering customer master, sales orders, route schedules, pricing, billing, quoting, accruals, rebates, and credit management.

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• Ensure proper integration with MM, FI, and logistics processes.

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• Translate business requirements into SAP functional specifications and serve as the primary liaison between business users and SAP/IT teams.

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• Support workshops, fit-gap analysis, and solution validation for local and business area projects.

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• Lead SD workstream activities for S/4HANA implementations and rollouts, including data cleansing and validation.

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WHAT IS REQUIRED

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• Bachelor’s degree in Information Technology, Business Administration, Engineering, Project Management, Supply Chain Management, or a related field, or 4+ years of relevant experience in lieu of a degree.

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• 2+ years of SAP SD or Customer Service experience (preferably S/4HANA).

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• Experience in SAP or SAP S/4HANA implementations or rollouts.

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• Proven experience in Order-to-Cash process optimization.

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• Strong leadership, communication, presentation, and stakeholder management skills.

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• Ability to travel up to 50%.

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PREFERRED QUALIFICATIONS

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• SAP SD or S/4HANA certification.

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• Knowledge of SAP modules including FI/CO, MM, SD, PP, EWM, and/or TM.

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• 5+ years of SAP SD or Customer Service experience (preferably S/4HANA).

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• Experience in global or multi-site implementations.

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• Familiarity with data migration, system integrations, testing strategies, and change management frameworks.

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• SAP S/4HANA SD configuration and Fiori apps experience.

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• Understanding of IDOCs, interfaces, and data flows.