Branch Manager | Retail Store Branch Manager

Southwest Boulder & Stone is a family owned and operated landscape rock and supply company based in Southern California, with retail locations in Fallbrook, Escondido, Pacific Beach, Chula Vista, Palm Springs, Indio, Fullerton and now in Gardena CA!. We specialize in low maintenance, sustainable and drought-tolerant landscaping and building materials. Architects, designers, contractors and homeowners rely on us for Southern California’s largest selection of boulders, crushed stone, decomposed granite, flagstone, natural thin veneer, cobble, pebbles, outdoor stone fountains and custom fabrication.

We are proud to have an incredible team of people that provide the exemplary customer service for which Southwest Boulder & Stone is known. We are committed to creating a rewarding work environment for all employees as we continue to grow.

We are seeking a highly-motivated and experienced Branch Manager to lead our Gardena, CA store.

Job Overview:

Branch Managers train, coach and develop associates in multiple positions to ensure customers receive excellent service and can easily find the materials they need. In addition, they are responsible for the day-to-day operations of the store which requires proficiency with computers, point of sale systems, and inventory management. Branch Managers must have strong product knowledge and the ability to lead and develop others.

Essential Job Functions:

• Oversee retail counter and yard duties
• Maintain store/yard appearance & product presentation
• Meet and greet customers; troubleshoot all customer issues and concerns
• Opening and closing assigned store including review and reconciling of daily close-out
• Manage petty cash, submitting receipts for all purchases
• Generate daily recap
• Review equipment checklists, schedule equipment maintenance
• Inputting of all numbers into the P&L, reporting weekly and monthly recap to General Manager
• Control Expenses, reporting any expenses above budget to General Manager, prior to spending
• Maintain appropriate inventory levels; Request orders for Yard Inventory. Process incoming shipments.
• Must be product expert on all lines
• Monthly scheduling for retail & yard employees with General Manager approval
• Conduct monthly safety meetings with retail and yard staff
• Work with General Manager and Purchasing to conduct Quarterly inventory control
• Train new-hires as well as progressive training on all current and new product lines
• Monthly sales review with retail and yard staff
• Create & implement specials, promotions, etc. with General Manager approval
• Schedule product training with vendors
• Work with General Manager to establish annual retail sales goals
• Conduct annual performance evaluations

Required Skills:

• Strong leadership and organizational skills.
• Ability to motivate, delegate, and hold direct reports accountable to daily, weekly and monthly production objectives.
• Excellent oral and written communication skills including ability to adapt to various audiences
• Strong analytical and problem solving and skills
• 5+ years of managing retail operations
• 5+ years of inventory management experience
• Proficient with computers and POS systems

Benefits :

• Employees receive health benefits such as vacation accrual and sick pay, paid holidays and the opportunity to participate in a generous 401(k) program.
• Health Benefits include Medical, Dental and Vision plans as well as life insurance and accident plans.
• Employer covers 85% of EMPLOYEE ONLY medical coverage
• After 1 year of employment, employer provides up to 5% 401k match
• Full-time Benefit eligible position
• Eligible for quarterly bonuses

Physical requirements:

N (Not Applicable) Activity is not applicable to this position

O (Occasionally) Occupation requires this activity up to 33% of the time (0 to 3 hrs per day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (3+ to 6 hrs per day)

C (Constantly) Occupation requires this activity more than 66% of the time (6+ hrs per day)

Sitting	O	Walking	C	Crawling	N	Reaching Out	F
Standing	F	Bending	O	Stooping	O	Reaching Up	F
Speaking	F	Squatting	N	Seeing	C	Twisting	F
Hearing	C	Kneeling	O	Driving	O	Grasping	C
Wrist Deviation (side to side)	C	Noise Exposure	F	Working Outdoors	O
Hand/Wrist Repetitions (Up & Down)	C	Exposure to extreme weather conditions	N
Handling/Fingering	F	Wearing PPE (Personal Protective Equipment)	O
Lift / Carry	< 10 lbs	F	Pushing / Pulling	< 10 lbs	F
11-25 lbs	F	11-25 lbs	F
26-35 lbs	F	26-35 lbs	F
36-50 lbs	O	36-50 lbs	O
50+lbs	O	50+lbs	O

Candidates may be subject to pre-employment drug testing and/or background screening.

Rotational Schedule = Mon-Saturday with Every Sunday Off