Operations Support Specialist I

Overview

Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Physical and Occupational Therapy playing a key role in supporting our patients this position youll receive hands-on training mentorship and direct exposure to the field of physical therapy.

Responsibilities

At ATI Physical Therapy we offer a collaborative and welcoming environment where you will:

• Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time.

• Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
• Effectively onboard new patients reviewing relevant paperwork verifying benefits and completion of medical forms.

• Support Physical Therapist by preparing and cleaning treatment areas as well as setting up and adjusting exercise equipment.
• Monitor patient progress and provide feedback the therapy team.
• Assist patients in performing exercises and support their prescribed home exercise programs.

Benefits Highlights
We offer a competitive compensation package with an incentive plan and comprehensive benefits including:

• Paid Time Off : Generous PTO holiday pay CEU and Be Well Days to recharge prioritize mental and physical health.
• Medical Dental & Vision Coverage: Flexible plan options.
• 401(k) Match: Competitive employer matching.
• Childcare Tuition Assistance: Discounted rates.
• Health Savings & Flexible Spending Accounts: Tax-saving options.
• Short- & Long-Term Disability: 100% employer paid income protection plans.
• Life Insurance: Employer-paid and voluntary options.
• Parental Leave & Adoption Assistance : Paid time for new parents and support for adoption costs.
• Wellness Programs: Including weight-loss and lifestyle coaching digital mental-health support and 24/7 virtual telehealth access.*
• Corporate Discounts: Exclusive deals for employees.
• And more! Click here for the complete list of benefit offerings

* NEW 2026 benefit!

If youre passionate about patient care and eager to work with a Great Place To Work Certified team wed love to hear from you!

Qualifications

• High School diploma
• Must be 18 years
• Healthcare and/or customer service experience

Preferred

• Healthcare experience (Physical Therapist Aide/Technician Medical Assistant hospital employment chiropractic fitness industry PT & PTA students)
• Certified Personal Trainer experience.
• Experience or education in Health Services Exercise Science or Kinesiology.

ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Virtual Employee

No

Location/Org Data : Dept Number

1161

Required Experience:

IC