Qualification Execution Engineer - 2272

Company Description

No Relocation Assistance Provided.

KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.

Job Description

As a Customer Qualification Engineer II, your primary role is to provide support for customer qualifications on our datacenter SSD products. During the product qualification phase, you will provide support on test execution, failure analysis, and status reporting. This includes ensuring all hardware and software components of the qualification are in place and ready for execution, reporting on execution and issue status, and participating in update meetings.

Responsibilities:

• Install and configure qualification infrastructure for testing
• Drive execution of customer qualifications according to schedule
• Work with the respective Product Support Engineer to ensure alignment of tasks
• Perform initial failure triage on any issues found during qualifications
• Use defect ticket tracking systems to provide responsive support for debug tasks
• Drive issues to resolution through iterative testing and analysis

Qualifications

• BS degree in engineering or equivalent of minimum of 2+ years hands-on experience with SSDs and/or platform hardware testing
• Strong understanding of computer system architecture fundamentals
• Platform-level troubleshooting skills to include run/break/fix capabilities and issue isolation
• Experience triaging issues in Windows and/or Linux server operating systems
• Experience developing Python/PowerShell/Bash scripts
• Familiar with data manipulation/analysis (spreadsheets or more advanced tools)
• Good technical communication skills providing detail in complex scenarios

Preferred:

• Experience with PCIe/NVMe protocols, including analyzer and power measurement tools
• Experience with SSD performance measurement tools and methodologies
• Experience with SSD test system usage

Additional Information

Req#2272; #LI-JV1

The expected salary for this position is $85,820.00, - $143,030.00.



At KIOXIA, we value the following:

• Investment in you
  • Offering opportunities for career growth and personal development training
• Open-minded management
  • Empowering employees by listening and responding to ideas, issues, and approaches
• Flexible work-life balance
  • Offering a generous PTO allotment, holiday shutdown, and flexible work options
• Variety of cultures, perspectives, backgrounds and experiences of all our team members
  • Through our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all
• Benefits for our team members
  • Excellent medical and non-medical benefits, 401(k) matching, pet insurance

KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Customer Technical Support (CTS)