Desktop Support Technician

Job Description

Job Description

Location: Las Vegas, NV

Work Schedule: 100% Onsite

We are seeking a Desktop Support Technician to support a large-scale device deployment and end-user support initiative. This role will focus on provisioning, configuring, troubleshooting, and deploying Windows 11 laptops and iOS devices while providing excellent customer service to employees across the organization.

• Deploy, replace, upgrade, and support Windows 11 laptops and iOS devices (iPhones).
• Provision and configure new devices both individually and in group/classroom environments.
• Assist users with device enrollment and account setup processes.
• Configure and support Azure Multi-Factor Authentication (MFA).
• Troubleshoot Wi-Fi connectivity and login issues.
• Support Single Sign-On (SSO) access to business applications.
• Verify functionality of Microsoft 365 applications across Windows and iOS devices.
• Configure Outlook settings, including email signatures.
• Assist with data backup and migration using OneDrive.
• Ensure all required software, peripherals, and configurations are installed and functioning properly.
• Troubleshoot hardware and software issues and provide timely resolutions.
• Communicate project updates, issues, and escalations to leadership teams.
• Collect, document, tag, and process equipment following established procedures.

• 1-3 years of experience in Desktop Support, IT Support, or Technical Support.
• Strong troubleshooting skills for Windows PCs and mobile devices.
• Experience supporting Microsoft 365 environments.
• Knowledge of Azure Active Directory and Multi-Factor Authentication (MFA).
• Experience with Microsoft Intune or endpoint management tools.
• Hands-on experience supporting iOS devices and Windows laptops.
• Excellent customer service and communication skills.
• Ability to support users at all levels of an organization.

• Experience with large-scale hardware refresh or device migration projects.
• Familiarity with device enrollment and mobile device management (MDM) solutions.
• Experience supporting enterprise identity and access management processes.

• Desktop Support
• Technical Troubleshooting
• Hardware Deployment
• Microsoft 365
• Azure AD / Entra ID
• Intune
• iOS Support
• Windows 11
• Customer Service
• Device Provisioning

• Opportunity to work on a high-visibility technology deployment initiative.
• Hands-on experience with modern endpoint management technologies.
• Collaborative team environment with exposure to enterprise-scale IT operations.

This is a Contract position based out of Las Vegas, NV.

The pay range for this position is $19.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Las Vegas,NV.

This position is anticipated to close on Sep 14, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.