Service Advisor

Job Description

Job Description

Want to work for the best? Then Chevrolet of Montebello is the place for you. We are looking to add a Bi-lingual/Spanish-speaking Service Writer for our dealership’s service department. We offer our associates a team environment, great benefits, and ongoing training and support. We are family owned and operated, and have been in business over 13 years. We have a great family like atmosphere.

Job Responsibilities As a Service Advisor, you would review vehicle inspections, and estimates, and recommend proper maintenance care to our valued customers’ vehicles for optimal performance.

Additional responsibilities include:

• Greeting customers promptly.
• Obtaining customer and vehicle information.
• Clearly reporting all vehicle symptoms as described by the customer.
• Determining and recommending needed maintenance based on age, mileage, and history of the vehicle.
• Preparing a complete and accurate estimate of cost for labor and parts.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verifying that the final invoice reconciles with the work performed on the repair order.
• Explaining all completed work and charges to customers.
• Detailing customers’ multi-point inspection and future needs.

Job Requirements

• NO experience necessary we will provide training
• A high degree of ownership and accountability with the ability to prioritize effectively.
• A high degree of integrity and professionalism with excellent communication skills.
• Above average energy level with the ability to work in a competitive environment.
• High School Diploma or equivalent.
• Valid in-state driver's license.
• Pre-employment background check and drug screen required prior to hire.

Our employee benefits include:

• 401(k)
• Medical insurance
• Dental Insurance
• Vision Insurance
• Paid time off

The Service Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.11 and $18.00. The position may also pay commission compensation which is based on the value or amount of closed repair orders achieved from $0.00 (if no sales are made) without any upper limit other than performance. The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.