Transportation/Valet Attendant

Transportation/Valet Attendant

Join the Discovery family, where quality and service are at the heart of everything we do! This role will be located at one of Discovery Land Company's locations: Driftwood Golf & Ranch Club, set outside of Austin, TX. Our Company is seeking a Transportation/Valet Attendant to join the Transportation Department.

The Valet position is the first and last point of contact for our members and guests, and will be responsible to create positive, lasting impressions for our members and guests. The Valet position will be responsible for assisting with parking, as well as driving transit vans to transport passengers onsite or to offsite locations. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Duties & Responsibilities:

• Provide exceptional service and communication at all times with members, guests, and team members.
• Meet and greet all arriving/departing members and guests in a timely manner.
• Park and retrieve member, guest and customer vehicles or golf carts in specified areas in an efficient and safe manner.
• Will be responsible to drive, pick up, or drop off members and VIP guests around the local area, which includes the airport.
• Perform drive and park assignments per department policies/procedures.
• Keep parking areas clean and orderly.
• Provide member assistance and information, such as giving directions, handling baggage, assisting with wheelchairs loading and unloading, etc.
• Ensure that members and guests belongings are retrieved and delivered to the proper outlet.
• Maintain clean transportation shuttles and company vehicles (basic cleaning services including car wash, wiping interiors, and brief vacuuming to remove sand and dirt, but not full detailing services).
• Check condition of transport vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure everything is in working order.
• Provide deliveries/pickups as needed, and run other errands as needed.
• Prepare and submit reports that include number of passenger trips, ridership, hours worked, mileage, and fuel consumption.
• Comply with local and public traffic laws, and highway safety rules and regulations in operating vehicles.
• Follow written and verbal geographical directions.
• Operate light and heavy passenger vans and buses for transport to airports, off-site housing, off-site entertainment/activities and more as needed.
• Monitor and maintain staff transportation schedules.
• Attend department meetings and trainings as necessary.
• Any addition duties as assigned.

Skills & Qualifications:

• Valid U.S. Driver's license or International Equivalent.
• High School diploma, GED or equivalent.
• At least six (6) months of guest-service experience in a high-volume environment at a restaurant, resort, or private club.
• Prior valet attendant in luxury club or private resort setting (preferred).
• Proficient in proper and safe driving of vehicles.
• Driving record that meets the Club's insurance requirements.
• Able to sit and/or stand for extended periods of time and use vision, hearing, and hands/arms to drive multi-passenger vehicles.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length due to business demands.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Flexibility and ability to pivot to new projects and desire to work in fast-paced environment.

Benefits:

• Competitive Pay
• Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
• 401k Contribution (Full-Time Year Round Only)
• Paid Time Off and Paid Holidays (Full-Time Year Round Only)
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us:

Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you've always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property's most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.