Project Manager - Managed Print Services (MPS)

Good morning, All ,

Let me know if you can help with new position :

Hybrid Work Location: 2 Broadway NY, NY - MTA Headquarters

Job Description: *THIS POSITION WILL REQUIRE THE CONSULTANT TO WORK ONSITE (4 DAYS) AND REMOTE (1 DAY) **


Project Manager - Managed Print Services (MPS)

The Project Manager for Managed Print Services (MPS) will oversee printer deployment projects, coordinate installations and refresh rollouts, and ensure smooth delivery of print services across the organization. This role will manage and monitor service tickets, review backlog items, and work closely with users, vendors, and internal teams to resolve issues in a timely manner. The position requires hands-on experience with Managed Print Services, strong operational knowledge, and the ability to drive continuous service improvements. Proficiency in Power BI for reporting and performance tracking, as well as ServiceNow for ticket and workflow management, is essential. Strong communication, organization, and stakeholder management skills are critical for success in this role. Experience and understanding of Networks (WAN, LAN, Wireless, etc.), IPT, Mobility, and other shared technical service areas is also required.

Required Skills & Experience

1. Category Skill Name Required Experience
2. Areas of Expertise Project Management Yes 3+ Years
3. Areas of Expertise Project Scheduling Yes 3+ Years
4. Software Skills MS Project Yes 4-6 Years

1. Technical Skills Project Planning Yes 6+ Years
2. Areas of Expertise Managed Print Services (MPS) Yes 3+ Years
3. Software Skills Power BI Yes 3+ Years
4. Software Skills ServiceNow Yes 3+ Years
5. Technical Skills Printer Deployment / Rollouts Yes 3+ Years
6. Technical Skills Ticket Management / Backlog Review Yes 3+ Years
7. Technical Skills Network Knowledge (WAN, LAN, Wireless) Yes 3+ Years
8. Technical Skills IPT / Mobility Support Yes 2+ Years
9. Areas of Expertise Vendor Coordination / Stakeholder Management Yes 3+ Years