Outpatient Program Coordinator - FLEX/PRN (Oak Park / Chatham Counseling Centers)

Outpatient Program Coordinator

The Hospital is seeking a registry Outpatient Program Coordinator for our Outpatient Services Department, with locations in Oak Park and on the far south side of Chicago, Chatham. Hours are based on staffing needs and can include daytime and early evening shifts; no weekend coverage required. The primary responsibilities are as follows:

• Complete all front-end administrative / reception responsibilities in the outpatient clinic (i.e., answering multi-line phone system, routing calls, managing practice email account, communicating with patients/families/referral sources to schedule appointments, preparation and maintenance of provider schedules and billing ledgers).
• Responsible for obtaining patient insurance information, verifying benefits, and communicating with patients/families and providers about benefit verification.
• Submit daily reports regarding clinic appointments and outcomes to the business office for billing.
• Maintain overall organization of the outpatient clinics (i.e., filing, organizing medical records, responding to records requests, organizing/re-ordering supplies, facilitating payroll submission, and other duties as needed).
• Provide exceptional customer service over the phone and in person to all patients/families/guests.

Flex position - no benefits.

JOB SPECIFICATIONS:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• EDUCATION: Must possess a High School Diploma or GED.
• Experience: 1-3 years admin experience required. Previous experience with healthcare scheduling and/or billing practices strongly preferred.
• Licensure/Certification: None
• Knowledge: Excellent communication skills and exceptional level of professionalism. Strong organizational skills and ability to adeptly work with multiple computer systems simultaneously. Bilingual in Spanish/English a strong plus!!

Job Classification: Non -Exempt

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.