Part-time Team Lead

Who we are At Sky Zone, our mission is to enrich lives through boundless play, creating unforgettable birthday parties, team events, and school celebrations. As the leader in active indoor entertainment, we constantly innovate and strive to enhance safety, cleanliness, and guest experiences. Who you are A hands‑on, early‑leadership role built for high‑potential individuals. You’ll rotate through key operational areas—Sales & Service, Parties & Events, and Food & Beverage/Facilities—gaining responsibility, leadership experience, and the skills to run a shift like a pro. Key Responsibilities Act as Manager on Duty (MOD) when General Manager/Operating Manager is absent, ensuring operational excellence, safety compliance, and team accountability. Provide on‑the‑floor leadership by coaching, supporting, and delegating to team members across all departments. Step into any operational area as needed to maintain seamless guest experiences and operational flow. Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team. Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings. Enforce all safety policies, complete incident reports, and ensure all opening, closing, and shift procedures are executed consistently. Maintain cleanliness and operational readiness of the park throughout the shift. Rotational Leadership Development Sales & Service Lead: Drive front desk performance and membership sales while delivering service excellence. Parties & Events Lead: Oversee birthday and corporate events, managing scheduling, staffing, and upsell opportunities. F&B & Facilities Lead: Manage inventory, ordering, and maintenance of equipment and attractions. Part‑time Flex Lead: Available primarily on weekends to support service and engagement by covering breaks and time off. What you bring to the team Age 18 or older. At least 2 years of progressive experience in operations or guest‑facing roles, preferably in a fast‑paced environment. Prior supervisory or leadership experience. Background in retail sales, food & beverage, amusement/entertainment, or recreation strongly preferred. Basic proficiency with technology, including point‑of‑sale systems and Microsoft Office. Availability for evenings, weekends, and holidays. Reliable, self‑motivated, organized, strong interpersonal and communication skills. Hands‑on, team‑first mindset with ownership and positive influence. Sound judgment and ability to stay respectful, calm, and coachable in high‑pressure moments. Physical ability to lift and carry a minimum of 20 pounds. Why this role matters Team Leads shape our park culture, support operations, and step into leadership moments that drive team success. This role develops future leaders who bring energy, integrity, and care to the workplace. Compensation & Benefits Part‑time hourly rate: $17–$19 per hour, based on qualifications, experience, and performance. Full‑time employees enjoy medical, dental, vision, and a 401(k) plan with company match. Equal Opportunity Statement CircusTrix and its brands are proud to be equal‑opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members. #J-18808-Ljbffr