Utilities Industry, CIS Transformation Consulting Manager

Within Accenture's Utilities (Energy Retail and Customer Experience) Practice , We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty. Accenture Consulting works with C‑suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention. Benefits of Working at Accenture Impactful Projects with Leading Clients : Opportunity to partner with top-tier clients in the CNR Industry on transformative projects. Collaborative Work Culture : Join a dynamic and collaborative environment that values professional growth and development. Competitive Compensation and Benefits : Enjoy a rewarding compensation package, including extensive benefits. Key Responsibilities Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies. Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives. Develop and execute strategies to improve client business performance, drive revenue growth, and support customer‑centric transformation initiatives. Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations. Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits. Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector. Drive team development and growth by mentoring team members and fostering a collaborative, high‑performance work environment. Here’s what you need Minimum of 5 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery. Minimum of 3 years of functional experience with either an SAP or Oracle platform. Expertise in Meter to Cash operations, functions, and technologies. Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements). Bachelor’s degree or equivalent work experience. Ability to travel as needed. Bonus Points If You have at least 2 years of experience in an advisory or consulting role. Professional Skill Requirements You improvise and adapt to lead clients and teams through change and ambiguity. You’ve gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co‑create intellectual property. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/01/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. U.S. Employee Benefits | Accenture Role Location Salary Ranges California: $94,400 to $293,800 Cleveland: $87,400 to $235,000 Colorado: $94,400 to $253,800 District of Columbia: $100,500 to $270,300 Illinois: $87,400 to $253,800 Maine: $80,400 to $216,200 Maryland: $94,400 to $253,800 Massachusetts: $94,400 to $270,300 Minnesota: $94,400 to $253,800 New York: $87,400 to $293,800 New Jersey: $100,500 to $293,800 Virginia: $87,400 to $270,300 Washington: $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity and Affluent Action Policy Statement. Accenture is an EEO and Affiative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, click here for additional important information. #J-18808-Ljbffr Accenture