Operations Manager

LHH is seeking operations candidates for an opportunity with a growing services organization in Baltimore County. This Operations Manager will serve as a key administrative and operational partner to the CEO.

This role combines executive support, project management, financial coordination, and quality/compliance support and will work across departments and with external partners to keep key initiatives moving forward, track outstanding priorities, and ensure deadlines and deliverables are met.

Key Responsibilities

• Provide direct administrative and operational support to the CEO, including calendar management, meeting coordination, correspondence, reports, and presentations.
• Support daily business operations and special projects.
• Coordinate communication and follow-up between the CEO, internal teams, vendors, and external partners.
• Lead administrative and operational projects assigned by the CEO.
• Maintain project trackers, monitor deadlines, and provide updates on progress and outstanding items.
• Follow up with internal teams and external partners to drive projects and deliverables through completion.
• Research vendors, coordinate proposals, and support implementation of approved solutions.
• Coordinate financial activities with the organization’s bookkeeper, external CPA firm, and auditors.
• Organize invoices, receipts, expense reports, and supporting financial documentation.
• Assist with budgeting, expense tracking, financial reporting, and monthly close activities.
• Monitor outstanding financial items and ensure documentation is accurate and submitted on time.
• Support internal audits, documentation reviews, and compliance tracking and monitor required program documentation.
• Assist with preparation for DDA reviews, QIO surveys, and other regulatory or quality assurance reviews.
• Partner with program leadership to maintain audit readiness and improve administrative processes.

Qualifications

• Bachelor’s degree required.
• Minimum of 5 years of experience in executive support, business operations, administrative management, project coordination, or a related role.
• Strong organizational, project management, and follow-through skills.
• Ability to work independently, solve problems, and drive tasks through completion.
• Strong attention to detail and comfort working with financial information.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state,

and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance