Dental Patient Service Representative

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Per Diem Dental Patient Service Representative

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

Responsibilities:

Customer service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering telephones
Scheduling appointments
Maintaining appointment book
Confirming appointments
Follow up on no shows/cancellation of appointments
Register patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail daily
Maintain a clean and friendly waiting area for patients

Education/Experience:

Required: High school diploma or GED
6 months of experience in a medical or dental office setting.

Language:

English (required)
Spanish (preferred)

Apply

Vacancy posted 1 day ago

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