Director of Social Services

Job Description

Job Description

SUMMARY: 

The Director of Social Services is a senior management role responsible for overseeing and coordinating social service programs and initiatives within an organization. They lead a team of social workers, professionals and/or case managers ensuring the delivery of high-quality services to individuals and communities in need. The Director of Social Services plays a pivotal role in developing, implementing, and evaluating social service strategies to meet the organization’s mission and goals. 

ESSENTIAL DUTIES/RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Ensures quality care and oversees clinical and social services functions of the sanctuary according to DHS.
• Develop and execute a strategic vision for the organization’s social services department.
• Responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of participants.
• Provides supervision to the intake services and case management and crisis teams and works with the Program Director to develop, implement, track, report and evaluate measurable outcomes.
• Coordinate all case management services, including social service intake, assessments, development and implementation of independent living plans, and case conferences.
• Facilitate interdepartmental communication and conduct staff meetings with social service employees.
• Attend meetings with governing and outside agencies as required.
• Connect with community leaders to build connections, gain support and troubleshoot issues/concerns.
• Liaise with medical and psychiatric providers (both internal and external), employment providers and partnered community organizations to ensure appropriate service delivery for participants.
• Develop program content to address client needs related to housing, substance abuse treatment, mental health, and employment.
• Plan and organize program activities to maximize program contract and performance goals.
• Assist the Program Director with completion of monthly deliverables as assigned by the Program Director.

QUALIFICATIONS: 

• Master’s Degree in related field (Social Work, Mental Health Counseling, Education, Psychology, Sociology, etc.).
• Supervisor experience of at least three (3) plus years strongly preferred.
• Experience working with the NYC DHS and DHS CARES system is preferred.

• Previous experience with case management, job development, and/or adult education.
• Excellent communication skills, professional demeanor, sound judgment and strong organizational skills.

Willingness to work collaboratively, but with the capacity to work independently

OTHER SKILLS/ABILITIES: 

• Must have strong interpersonal skills to support leadership, management, negotiation and problem-solving functions of this role.

• Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
• Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
• Remain calm and professional in stressful situations.
• Detail oriented while maintaining an extremely positive attitude.
• Must be able to work independently and productively with minimum supervision.

BENEFITS: 

20 Vacation days Annually

12 Sick Days 

Floating Holiday 1 annually 

401K retirement plan with 3% match after 90 days of employment

Medical Benefits after 30 days of employment with Cigna 

Dental/Vision eligible after 90 days of employment 

Access to Gym/Weight Room 

Access to Boxing Ring 

Short Term Disability

Life, Accidental Insurance available through Aflac 

Transit Chek for commuting expenses 

Legal Shield for legal services

Public Service Loan Forgiveness (PSLF) participants

Are you passionate about strengthening communities and improving outcomes for individuals and families in need?

Join Elmcor Youth & Adult Activities as a Director of Social Services and lead the development, implementation, and oversight of critical social service programs. This role offers the opportunity to guide clinical and case management operations, enhance service delivery, and ensure programs are aligned with regulatory standards, quality care, and participant well-being.

If you are an experienced, compassionate, and strategic leader dedicated to driving service excellence and meaningful community impact, we encourage you to apply today and take the next step in a purpose-driven career.