Community Support Specialist

Fan Position

Day Shift

Mon: 8:30am-5pm

Tue: 8:30am-5pm

Wed: 8:30am-5pm

Thu: 8:30am-5pm

Fri: 8:30am-5pm

Sat: Occasionally

Sun: Occasionally

Are you a FAN of families or is your family your biggest FAN? If the answer is yes, perhaps it's because you value and demonstrate talents like being:

• Consistent; the one who is reliable in good times and bad,
• Curious; the one who is an effective communicator, who listens and loves to learn,
• Caring; the one who is empathetic and shows everyone compassion and respect, and the
• Coach; the one who supports and encourages everyone to thrive and succeed.

These FANtastic superpowers are perfect to start or continue a successful career working at our family-oriented company which provides services to intellectually and developmentally challenged adults in their homes (and community) as they participate in daily routines and recreational activities.

We will be a big FAN of yours too if, at a minimum, you have:

• A High School diploma or GED equivalent and be at least 18 years of age,
• A bachelor's degree in psychology, behavioral science, social services or related discipline or four years of relevant experience working with Individuals with intellectual or developmental disabilities, behavioral challenges, dual diagnoses, or forensic involvement,
• A current driver's license and California automobile insurance coverage for driving your personal vehicle to and from various community locations either independently or with other team members, including Individuals, and
• Ability to read, write and speak English is required. Bilingual in English/Spanish is preferred.

You will quickly become a FAN of our family too because in this house we provide:

• Comprehensive Medical, Dental and Vision insurance plans and vacation pay. What is healthier than taking some time out to take care of you too?
• A 401k plan with a 5% match and company-paid group life insurance. And if you choose, you can also elect additional voluntary Life Insurance, Accidental Death & Dismemberment, Long-term Disability, and Critical Care Coverage. You will have access to Bonus Programs; education reimbursement and we provide professional development and training. What is better than building your financial and professional net worth at the same place?
• A robust Employee Assistance Program that includes financial, legal, mental health, and wellness services and programs. Employee Discounts (access to more family fun to include travel, sporting events, attractions such as theme parks, movie theaters, restaurants, and much more) to recognize and support your emotional well-being and maintain a healthy balance. After all, every family FAN needs to have fun!

But here's a known family secret, being part of one, does take effort – it's all about what you do (your responsibilities/contributions) and how you do it (your behaviors/superpowers) -- so here are

some of the things you can expect to experience as you build your FAN club in this house.

There will be challenges:

• Just like families, disabilities come in different types. You will see many of them along with the mental health challenges in the Individuals (aka the Program participants) that we serve. You will also learn about the different agencies and resources we work with to help you provide support directly, or indirectly, to the Individuals.

There will be chores:

• You will support the needs of the Individuals (both minors and adults) by coordinating services, e.g. you will initiate and complete intake assessments which includes interviewing prospective new Individuals and their family members to determine needed services, organize schedules and appointments, and you will proactively maintain open lines of communications with all key stakeholders (e.g., the Individuals, parents, conservators, agencies, employers, etc.) as you complete daily case notes, quarterly progress reports and share recommendations to the Individual's Service Plan based on your personal insights.
• You will advocate for the Individual in court proceedings as part of the Judicial Intervention and Diversion Compliance Program. You will also assist in building community partnerships to enhance available resources for the Program in order to improve access for the Individuals and their families to all necessary community, physical, and mental health services.

There will be chats, C.A.R.E., & cheers:

• You will participate in all required training, team, and company meetings to build your knowledge, skills, and abilities to grow in the family. We like to promote from within our own house!
• You will take ownership of your own behaviors, and help coach others over time, in how to effectively demonstrate the company's C.A.R.E. values (compassion, adaptability, respect, and empowerment).
• You will receive ongoing coaching and performance feedback and be recognized for your personal and team contributions in addition to demonstrating the C.A.R.E. values.

Let us be your biggest FAN too!