Supplier Quality Supervisor

Supplier Quality Supervisor

Implements, coordinates, and supervises supplier quality processes and procedures to ensure purchased materials, components, and services meet customer, regulatory, and company quality requirements. Leads supplier quality activities, including supplier performance monitoring, quality issue resolution, corrective and preventive actions, audits, and continuous improvement. Provides daily leadership and direction to Receiving Inspection and Supplier Quality Technicians while partnering with Purchasing, Manufacturing, Engineering, and other departments to drive supplier quality, prevent defects, and maintain consistent product quality.

Who are we?

Founded in 1849, Ducommun is the oldest company in California. Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed.

Today Ducommun is a global provider of innovative manufacturing solutions for customers in the aerospace, defense and industrial markets. We specialize in electronic and structural systems, producing complex products and components for commercial aircraft platforms, mission-critical military and space programs, and sophisticated industrial applications.

Our Facility in Appleton, WI manufactures state-of-the-art circuit boards for Aerospace and Defense as well as Industrial and Medical Industries.

Job Summary

• Lead supplier quality activities to ensure purchased materials, components, and services meet contractual, customer, regulatory, and internal quality requirements.

• Develop, communicate, and maintain supplier quality requirements, specifications, quality procedures, and acceptance criteria for assigned suppliers and programs.

• Manage supplier quality performance, including supplier selection, qualification, development, monitoring, and continuous improvement.

• Serve as the primary quality interface with suppliers regarding nonconformances, corrective actions, process improvements, and quality performance.

• Partner with Purchasing, Engineering, Manufacturing, Sales, Quoting, and Contract Management to establish supplier quality requirements and ensure alignment with customer expectations.

• Monitor incoming material quality and supplier performance to ensure purchased products meet specifications and production requirements.

• Lead supplier nonconformance investigations, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification.

• Drive timely resolution of supplier quality issues and escalate significant or recurring issues as appropriate.

Identify supplier risks and develop improvement plans to prevent recurring quality issues and improve supplier reliability.

• Support supplier audits, assessments, and quality system evaluations to verify compliance with company, customer, regulatory, and management system requirements.

• Participate in new product introductions, sourcing activities, and supplier development initiatives to ensure quality requirements are established and addressed early in the process.

• Review supplier quality documentation, inspection data, certificates, process controls, and other quality records for compliance with requirements.

• Develop and monitor supplier quality metrics, scorecards, and departmental performance objectives; identify trends and initiate improvement actions.

• Recommend and implement more efficient, quality-focused supplier processes that improve product quality, delivery, cost, and overall supplier performance.

• Support Manufacturing with supplier-related quality issues, including root cause analysis, containment, corrective action, and prevention of recurrence.

• Assist in maintaining and improving the Quality Management System as it relates to supplier quality processes and controls.

• Promote a culture of quality and individual accountability throughout the organization and supplier base.

• Provide daily leadership, direction, coaching, and support to Supplier Quality personnel.

• Train, advise, and counsel employees on supplier quality processes, procedures, quality standards, and company policies.

Required Skills and Qualifications

• Supplier quality management and supplier performance improvement

• Root cause analysis, corrective action, and problem-solving (8D, 5-Why, CAPA)

• Supplier audits, qualification, evaluation, and development

• Ability to interpret drawings, specifications, and quality requirements

• Knowledge of quality management systems and applicable standards

• Quality data analysis, metrics, and continuous improvement

• Strong communication, negotiation, and supplier relationship skills

• Cross-functional collaboration with Purchasing, Engineering, and Manufacturing

• Leadership, coaching, and employee development

• Strong organizational, decision-making, and prioritization skills

• Proficiency with Microsoft Office and ERP/QMS systems

Required Experience and Education

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

• Minimum 5-7 years progressive experience in quality management with supervisory experience, including military, where applicable, and commercial customers.

Equal Opportunity Employer Veterans/Disabled

2222 East Pensar Drive

Appleton, Wisconsin, 54911

United States