ERP Systems Manager

Salary: $90,000 - 120,000 per year Requirements:

• 3–5 years of ERP support experience in a manufacturing or distribution environment.
• Experience supporting transactional workflows in a structured ERP platform.
• Working knowledge of EDI transaction processing.
• Demonstrated troubleshooting skills in production-facing systems.
• Ability to communicate effectively with operations, finance, and supply chain teams, as well as external vendor support teams.
• Preferred: Direct experience with Aptean Ross ERP.
• Preferred: Experience supporting Loftware labeling software.
• Preferred: SQL and Gembase DML knowledge for transactional data validation and customizations.
• Preferred: Exposure to manufacturing labeling environments and barcode workflows.
• Preferred: Experience working with a Managed Services Provider (MSP) in a support or escalation context.

• Troubleshoot and resolve Aptean Ross ERP order-processing errors involving sales orders, purchase orders, and production transactions.
• Resolve locked transactions, workflow interruptions, and document-state inconsistencies; perform controlled data corrections and transaction resets to restore operations.
• Monitor recurring ERP issues, identify root causes, and validate data integrity across order, inventory, and financial modules.
• Partner with end users to clarify issues and coordinate with vendor support on resolutions.
• Diagnose EDI transmission failures and transaction mismatches, monitor queues, and confirm successful exchanges between Ross and external trading partners.
• Work with operations and external partners to address order acknowledgments, ASN discrepancies, and invoice transmission issues; escalate integration defects when needed.
• Coordinate onboarding of new EDI trading partners with vendors.
• Troubleshoot label-generation failures and printer communication issues, and support label-format configuration and maintenance for production and shipping workflows.
• Resolve system-generated document and print-queue issues affecting purchase orders, case labels, LPNs, and shipping and receiving labels.
• Identify recurring support issues and recommend workflow refinements or automation.
• Create and maintain resolution documentation for Aptean Ross, labeling, and EDI; support cross-training to reduce dependency on individual staff.
• Participate in system improvements aimed at reducing reactive ERP support needs.

• ERP
• Support
• SQL
• Flow

More:

Branding Iron Holdings (BIH) has produced beef and pork products for more than 60 years, providing customized solutions to food service and retail industries. We focus on developing internal talent and using our product lines and national distribution to support growth. Our culture is grounded in respect, integrity, stewardship, servant leadership, and lasting relationships with employees and customers. The ERP Systems Manager (Manufacturing Operations) serves as a key link between business operations and IT, helping maintain transactional continuity and stability across Aptean Ross ERP and related integrations. This succession role includes a structured knowledge-transfer period before assuming full ownership of ERP operational support. We offer a competitive base salary of $90,000–$120,000 annually, medical, vision, dental, and life insurance, a 401(k) with company match, paid time off, and eligibility for an annual incentive based on individual and company performance. We are an equal opportunity employer.

last updated 41 week of 2026