ACC/ Care Assistant

Assistant Care Coordinator/Care Lead

Champlain Valley Senior Community is seeking an experienced, dependable, and compassionate Assistant Care Coordinator (ACC)/Care Lead to help supervise resident-care operations and support our care team in providing safe, respectful, person-centered services.

Responsibilities:

• Provide shift leadership and direction to HHAs, RCAs, PCAs, and medication technicians
• Ensure resident assignments are completed accurately and on time
• Monitor resident care, safety, appearance, comfort, and overall well-being
• Respond promptly to call bells, resident concerns, and changes in condition
• Report changes in residents’ physical, emotional, or behavioral condition to the appropriate nurse or supervisor
• Assist residents with personal care, mobility, transfers, toileting, meals, hydration, and other activities of daily living when needed
• Confirm that required documentation is completed before the end of each shift
• Review assignment sheets and ensure required resident checks and toileting schedules are followed
• Help coordinate shift coverage and immediately report staffing concerns
• Support new employees during orientation and on-the-job training
• Promote teamwork, accountability, respectful communication, and professional conduct
• Follow residents’ individualized service plans, and all facility policies
• Assist with emergency procedures and incident reporting as required
• Maintain residents’ dignity, privacy, safety, and independence

Qualifications:

• Previous experience in assisted living, memory care, long-term care, or senior care required
• Previous supervisory or team-lead experience preferred
• Current HHA or PCA certification preferred
• Medication Technician experience or certification is preferred
• Strong leadership, organization, communication, and problem-solving skills
• Ability to remain calm and provide direction during emergencies or challenging situations
• Ability to perform the physical duties of the position safely
• Must successfully complete all required background checks, health requirements, training, and employment documentation

Schedule:

Full-time availability is preferred. Evening, weekend, and holiday availability may be required based on facility needs.

Benefits:

Benefits may include paid time off, health insurance, dental insurance, vision insurance, 401(k) matching, employee discounts, and a referral program for eligible employees.

Champlain Valley Senior Community is an equal opportunity employer.

For over a decade, the Schwartzberg family has been welcoming your family into theirs.

When Eli and Emily Schwartzberg founded The Champlain Valley Senior Community, their mission was to provide the best hands‑on senior living experience for residents while preserving their dignity, and that is exactly what they have proven they can do. They recognize that aging is a normal life process which everyone experiences in a unique way, so they continually strive to make the community one that encourages, enriches, and fulfills the residents' lives.

In the ever‑changing world of elderly care and as we grow as a community, our state‑of‑the‑art facility offers 62 rooms and provides comprehensive care including personal care assistance and supervision, daily meals and snacks, medication management, wellness programs, local transportation, select skilled nursing services, and a secure memory wing for individuals with dementia and Alzheimer's.

Nestled in New York's Adirondack Mountains along the shore of Lake Champlain, Willsboro offers a unique blend of natural beauty, small‑town charm, and historical significance.

Located just 30 miles south of Plattsburgh, Willsboro was first settled by Europeans in 1765 by William Gilliland and has had a rich history in paper milling and mining. Located in picturesque Essex County, the area offers opportunities for hiking, biking, and exploring the region's scenic trails. The Boquet River Nature Preserve Trail, located in downtown Willsboro, offers Tim's Trail, a 1.15‑mile universal access loop designed and built per Federal Accessibility Guidelines. Year‑round activities include fishing, hiking, golfing, birdwatching, boating, biking, cross‑country skiing, and snowshoeing.

Whether you're visiting for a day or planning to stay, Willsboro's small‑town honesty and friendliness are unsurpassed.