Teller

Overview About the Role: As the first point of contact for most clients, Tellers play a key role in delivering on Columbia Bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Responsibilities Perform teller transactions and cash handling functions for clients with accuracy and confidentiality, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer. Accurately perform and support daily tasks that maintain the integrity of the branch: double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures. Mitigate risk by ensuring the safekeeping of money in the cash drawer and prompt accounting or transfer of funds. Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions and problem resolutions aligned with the bank’s Breakthrough Client Service Standards. Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes. Discuss and uncover customers' financial needs to identify and offer appropriate products and services. Support referral goals for the branch by focusing on and referring basic bank products to the appropriate business partner. Qualifications High School Diploma or GED (required). 1 year of previous banking or customer service experience (preferred). Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. Consistently demonstrates willingness to build relationships with clients and other bank associates. Compensation & Benefits Pay Range: $18.00 - $22.00 per hour, dependent on job‑related knowledge, skills, experience, education, and geographic location. May be eligible for performance‑based incentive compensation. Competitive Incentive Plan to reward efforts. Professional Development opportunities through tailored premier banker programs. Career Growth: Clear paths to achieve professional goals. Benefits include comprehensive healthcare coverage (medical, dental, vision), 401(k) retirement savings plan with employer match, employee assistance program, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following hire for associates regularly scheduled to work at least thirty hours weekly. Hours & Location Primary Location: Ability to work fully onsite at the posted location(s). Address: 1790 NW Garden Valley Blvd, Roseburg, OR 97471 Equal Opportunity & Accommodation Statement Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristic. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io. #J-18808-Ljbffr